Been coming to bubbas Mornington for the past 3 years and tonight’s the last time.
Been slowly going down hill for some time, horrible online ordering system, that ALWAYS says your pizza will be ready in 15 minutes and 3 years ago, that was true.
Now? We wait up to 45 minutes to pick up the pizza that’s not even delivered, what are you doing ?? Kneading the dough as we order?? it’s insane, and annoying as hell that we constantly wait more than advised.
Then tonight, I came in store on the way home to order some pizza, place the order and again told 10-15 minutes, returned 30 minutes later. Waited 15 more minutes in store before anyone served me to be told ‘oh, doesn’t look like your order was printed’
It’s cool got my refund, but an amazing waste of my time.
What an absolute joke of a business.
10 staff all young kids standing around doing stuff all normally with no customer service skills, better luck asking a random on the street for help.
Thanks for nothing ! See less
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