Lies would not help you grow your business.
I bought couple of suits from Tuggeranong store after spending a lot of time trying slim and skinny versions. The skinny 38 jacket felt a bit tight but looked decent. So I took it. At home, I tried it with my business shirt and shoes. One suit (royal blue) fit nicely but the navy one hand felt off. So I decided to return it. The sales person said I was given a wrong fit when I said it won't fit. Even though I told him I tried all the options. The slims were too loose. Then he insisted on saying he can't refund me until he sees the actual receipt. When I said it is linked with my phone number in the system, he refused to accept that. Then I asked if a photo of the receipt will do, he said no. I was quite surprised at the length he was trying to reject my return. So I demanded to speak with his manager he mentioned it is a franchisee. I asked him if he is the owner, and he said he can put me in touch with area manager and he tried to call a number from which no response was provided. Then he suddenly decided to refund me.
Not a first time I have had bad experience here and hence I tried to buy a few things from a different store. I just gave this one a chance since a lot of time passed since my last experiences and hoped it will be better now. But no, so sorry if I completely stop using Connor for these bad experiences but prefer other stores offering better quality and experience. See less
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