Ordered 40mins ago.
One coffee came out 20mins in but no other drinks in the same order have been seen. Food is not even a consideration by the kitchen at this point it seems. Absolutely disgusting service.
One staff member in kitchen. One on break who was doing coffees. And one trying to take orders, make all other drinks and serve food. Manager needs to seriously hire more staff. 2 members at lunch when all tables are full (over 50 patrons) is a joke!
Update: 2 of 3 meals have shown up 50mins later. Both other drinks are now here too. Third meal??? Who knows
Lady in kitchen was working hard trying to pump out meals. Another lady was serving the till, taking out meals, clearing tables and making all the drinks (other than coffee) working super hard. However the lady "making coffees" has the art of makong it look like you are busy when you aren't down packed. Taking an abysmal amount of time to make a flat white, do multiple laps around the two dining areas looking for the table number and then strolling back to the coffee machine. Really not pulling her weight and making the other two girls pick up her slack.
Edit: oh of course she just started having a chat to a customer and laughing (obviously a friend) and just dinged the bell for one of the other girls to come and take out the food thats been sitting on the counter for a few minutes now. Sure maybe its a freakishly busy Tuesday lunch. But all staff should pull their weight and the manager could try and get more staff in. See less
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4.3
