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Grilled Hut

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Italian restaurant

Melton, VIC

3.1
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About Grilled Hut

Italian restaurant

What people love
Italian restaurant
Reviews
Karl Webster Feb 09, 2022
Walked in waited for ???? walked out. Three people behind counter not one acknowledged us. A hello we're busy or f... off would have been better. See less
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Mils Nov 04, 2021
Having only tried their Spaghetti Bolognese in late 2021, I can say this is the best SPag Bog I have ever had from a takeaway place. It's easily as good as what your favourite homemade Spaghetti would be. Seriously order it. Unlike all the other takeaway pasta's I've ever had which are 'El Dissapointo' this is the BOSS! See less
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Mick Mack Sep 18, 2021
I will never come back had items missing and wasn't good value for price paid not great customer service in my opinion. See less
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Ruvik Trezise Aug 29, 2021
Amazing pizza and service, got my pizza delivered tonight by a very Polite young man who was absolutely professional See less
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Paula Bruno Jun 13, 2021
I’ve been a customer of grilled hut for over 10 years now. Had some small issues over the years with different staff. Called up to order my usual pizzas tonight and get some delinquent female take my order. At the end of the call I asked her to repeat My order, she hung up. I called back and get her on back on the phone and told her to not rudely hang up on me while I was trying to get her to repeat my order. She repeats my order and says to me, is that it? Then hangs up on me again while I was asking her something again. FRUCK ME DEAD takes one delinquent DOLT to ruin my regular weekly haunt. Blondie wasn’t working but she gives the BEST customer service and knows me well. Time to shop around for a new pizza haunt. See less
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Yohani Simanu Jun 10, 2021
Relaxing atmosphere, food was fresh & I would recommend dinning there if you love pizza, exquisite! See less
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LJ Apr 28, 2021
Fantastic staff very clean store and the food is fantastic and won't go to any other pizza store See less
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Christopher Burton Nov 10, 2020
The steak with mushroom sauce is excellent never have I had a steak delivered that was still so fresh chips still crunchy, pick up gains price discount cash a further discount again,very well priced great service See less
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Suzanne McConnell Sep 05, 2020
Phoned to order a gluten free pizza - as listed on the website page for traditional pizzas - only to be told they don't do them anymore! if you don't do them, don't advertise them on your website!! I won't bother calling anymore! See less
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Kamila Webster May 26, 2020
Their Chicken Parma is enormous and so crispy!! Chips are nice and crispy as well when delivered and salad is always fresh. Lovely friendly service. This joint is our family favorite 🥰🥰🥰 See less
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Stephen Green Nov 08, 2019
Have ordered here a number of times as used to love the food but noticed a huge drop in quality in last month & inconsistency. pastas are not as nice either got too much herbs in them or very BLAND just plastic taste. Feels like i am getting a different pasta every time. need to work on consistency to deliver the nice tasting pasta they had previously. I am only giving 2 stars as delivery service is almost always early or on time and if they are late always called apologised and notified. Recommend pizzas but maybe have to look for a new pasta shop hmm See less
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Lea 76 Aug 16, 2019
Save your dollars if you want correct meals ordered and you can forget it if you think they will make it up by giving you a hot replacement meals for waiting for correct order to be delivered to hungry paying customers. What a bummer, wish I'd read more recent reviews before trying them. Hopefully they pull up their standards and focus on customer satisfaction. As sounds like it use to be an amazing place to buy from years back. See less
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Nic Hili Jul 21, 2019
Absolutely disgusted and fumming over the lack of customer service and willing to rectify there mistake. Ordered 3 pizzas to be delivered, one pizza was incorrect. Waiting over an hour for delivery. When they were contacted I was told a replacement pizza was over an hour away. After an hour I receive another phone call to say delivery was now not an option as they had no drivers avaliable and a credit was the only option. After explaining credit was not good enough and asking to speak to a manager I was told she was to busy and unable to talk to me. After going back and forth and still not speaking to a manager about there mistake, there idea of customer services is nothing short of deplorable and will never be ordering through them again. Management is gutless and they seriously lack any form of customer service skills. So much for customer is always right.... Do yourself a favour and buy your pizza elsewhere. See less
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Leah Mcdonald Jan 20, 2019
Best pizza place ever. I have tried others and the pizza is horrible this place you get quality pizzas, lots of toppings on them unlike most other shops. Highly recommend if looking for a great pizza place this is the one to go to. See less
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T ee Apr 27, 2015
Trying all pizza places in Melton before we settle on 1 or 2 regular ones. Tried Grilled Hut and as I write this, we have not even tasted the food yet. BUT..............we will NOT be future customers EVER based on the older woman's very poor customer service. Just who on earth did she think she was talking to the way she did? Surely somebody has pulled her up to quietly tell her not to talk to the customers like they are trash in a dismissive manner, rushing around like she had 400 orders to fill. Not impressed. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does Grilled Hut offer takeaway?

Yes, Grilled Hut offers takeaway services. However we encourage you to call us first.

Where is Grilled Hut located?

Its located at 54 Palmerston St, Melton VIC 3337, Australia

About Grilled Hut

Italian restaurant

Contact Details

54 Palmerston St, Melton VIC 3337, Australia
+61 3 9747 9849 phone5
Opening Days
Grilled Hut is open 7 days a week ( Tuesday to Monday). Please contact the business for actual opening hours.
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