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Guzman y Gomez

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Mexican restaurant

Surfers Paradise, QLD

2.7
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About Guzman y Gomez

Mexican restaurant

What people love
Mexican restaurant
Reviews
P P Aug 04, 2021
I just order today 10:30AM 4th august a Bowl online . I was there to pick my order . First the boy who was making the bowl he gave me my order without any bag. But when I said can I get a bag he gave me bag then after when I about to leave I notice that they didnt put any fork or spoon in my bag . Then I asked the guy in front of the counter very nicely that can I get a Fork , Suddenly I dont know what happen to him or he is not in mood to do his job he starting behaving so rude and said me have some patience, Its my Rights to ask thing which I didnt received as I am not going to eat with my hands . The boy who was making food Inside was ok but the guy standing in the counter was so Rude .. If he cannot handle so many orders at the one time they should put more staff in . As I can see them they cannot handle the 4-5 customers only walkin . He was so rude , as they didnt done there job properly and expect the customer to Wait more longer because they dnt have enough staff as he said to me . A big shame for him . We all go there for food but because of such staff members rude and bad Behaviour , someones whole day will spoil . See less
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cars fixeasy Jul 28, 2021
i don't care about the fake review some people put i eat 100 x time and food come mistake something wrong the Spanish guy with rasta dont know what is name fix the place clean all the time like hospitol and the food alot more healthy 95% of the food in the area thanks Guzman y Gomez See less
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David Dickson Jul 19, 2021
There food is cheap and fast, great for a quick bite to eat. See less
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John Munro Jul 18, 2021
Absolutely disgusting corn chips. They all taste rancid and are as hard as steel plates. Clearly they mixed up the good and bad ones to save costs and hope customers won't notice. Disgraceful practices. See less
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Gaven Boman Jul 10, 2021
I ordered a chicken burrito bowl but the chicken was burnt beyond edibility. Why does GYG continue to serve coal to customers? See less
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Craig Symonds Jul 07, 2021
More than happy to visit and staff were helpful and polite. Some rides out for repair but that can be expected over the winter period. See less
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Vyshnavi Mondeddu Jun 22, 2021
They don’t provide enough hot sauce on side, if you request too. Very less amount of food provided at busy times, customers priority is never given. See less
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Bill McCallister May 14, 2021
Guzman y Gomez serves great food and if you find yourself there I can recommend the vegetarian burrito. See less
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Tui Jinja Apr 26, 2021
Back a couple of years ago I would have given guzmans a 5 star review, but now I am just being constantly disappointed by my orders. Quality has gone down, it is more expensive and it is always a hit and miss for what type of meal you will get. My favourite dish to order is the enchilada but it is always a gamble of whether you will get a piss small of a enchilada or a semi decent enchilada. And too bad if you order sourcream on the side. Good chance it will not come with the order if you get it delivered. I also see See less
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Thais Boeira Apr 25, 2021
Yum food, always fresh. Excellent pricing and quite a lot of food. Love the churros!!!! A must try! Right to the point service, but nothing special to add regarding that. See less
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N Ps Apr 09, 2021
Just wants to give you a feed back about our recent experience. We usually love Guzman y Gomes but today we went to GYG at surfers paradise we had a poor experience with group of 10 and 4 kids. We ordered all the different type of food through the app and over the counter. Food was too cold , not enough stuffing, only dry chips and rice in burrito bowl. Vegetables are too soggy, not enough sauce.!! We didn’t enjoy at all. The quality and quantity both poor. I was waiting too long to get something staff didn’t want to attempt and help. I told one of the staff member about our experience and manager came from the till and jump in to the conversation and she was just giving useless excuse she didn’t wants to take feed back she was blaming online ordering is like that however we did place online order as well as in person order she was so rude didn’t have any answer about poor service and food. Not sure it will make me to go anytime again after this experience. See less
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ali-ahmed saib Mar 23, 2021
I was after a healthier halal option so I went for the nachos with slow cooked beef and it hit the spot for me, I also got a soft chicken taco which was absolutely delicious. Worth a try guys. See less
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Krystal Mar 20, 2021
I have been frequenting Guzman for many years, it’s a regular choice for work lunch and quick weekend dinners. My order is always the same, exactly the same. Tonight we went to surfers paradise Guzman, I ordered extra sour cream like I always do. I opened my box to find the smallest amount of sour cream I’ve ever seen, I thought they’ve just forgotten to put the sour cream on, that’s no worries, I went back up to ask for the extra sour cream I paid for and the young girl went to get her manager. The manager then proceeded to argue with me that they did put extra sour cream on and if I wanted anymore I needed to pay for ‘triple extra sour cream’. Then when we advised we hadn’t received our drinks the manager again proceeded to argue that we had. We told them to look at our table where I food had not yet been touched and zero drinks present. Something that should have just been a quick fix turned into a huge drama. The managers response to customers is appalling. I will never be attending Guzman surfers again. See less
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BiBiHeba masri Jan 19, 2021
Best Chips I have tasted in my life! I ordered the Cali Burrito! Oh MYYYYYY 👍🏼 See less
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Lily-Bea Sloan Nov 09, 2020
I had gone to another shop the other day and thought it was amazing and really liked the nachos, so a friend and I thought we would have it again tonight. I got the pulled pork nachos and the pork literally smelt and tasted like cat food. I then tried to call the shop to just give some friendly feedback as I’m not one to complain about food. Well for one, out of the 5 times I called I got no answer and when I finally went to leave a message (of course) their mailbox was filled up. I found it ironic that their voice message says “we are preparing “fresh” and “clean” Mexican food”. It sure didn’t taste like it. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does Guzman y Gomez offer takeaway?

Yes, Guzman y Gomez offers takeaway services. However we encourage you to call us first.

Where is Guzman y Gomez located?

Its located at Paradise Centre, Shop 022, 8 Cavill Ave, Surfers Paradise QLD 4217, Australia

About Guzman y Gomez

Mexican restaurant

Contact Details

Paradise Centre, Shop 022, 8 Cavill Ave, Surfers Paradise QLD 4217, Australia
+61 7 3188 1718
Opening Days
Guzman y Gomez is open 7 days a week ( Wednesday to Tuesday). Please contact the business for actual opening hours.
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