I’ve been staying in the area and checking out different cafes to find the best coffee. The actual coffee/espresso is the best that I have so far found, however the customer service has left me sick and disappointed and unlikely to return. I cannot have dairy milk (NOT lactose free, I can only drink non dairy milk due to severe gut reactions), but am very clear when I order that all coffees need to be with almond milk. One order had me leaving with one almond milk and one soy milk coffee, and today I paid for almond milk and received normal full cream (only discovered this when I arrived back at home and could not take it back for a correction). I know I need to be fussy about my milk so I triple checked that I ordered almond milk, however the attendant seemed to dismiss this and asked me twice if either coffee needed sugar. I strongly indicated no sugar at every opportunity, and reinforced that I needed almond milk only, no sugar no dairy - and still was given a full cream milk coffee. This business has such promise, and makes excellent espresso - however they need to pay closer attention to what I am trying to order, and not bothering me constantly with whether or not I want sugar!!!! See less
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3.5
