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KFC Fairy Springs

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Chicken restaurant

Fairy Springs, Rotorua

1.9
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About KFC Fairy Springs

Chicken restaurant

What people love
Chicken restaurant
Reviews
Olivia Bolton Mar 22, 2022
Really terrible experience here. Waited in a queue in the drive through for about 30 minutes which was absolutely fine as I could see they were busy. However when it came to paying I asked if I could split the payment between two cards. The worker said yes but then I noticed each card was charged an extra $3. I mentioned that she’d over charged, in a polite way, and the worker snapped at me. She tossed the receipts in my car and said “here’s the receipts! We’re actually really busy, You sort it!” And then slammed the window. She then came back put our food on the ledge and said “next time, no split payments!” And then slammed the window again. I understand that they were busy but the way this worker talked to me wasn’t okay, especially because I wasn’t being in rude in any way. I don’t really care about being overcharged $6, but I do care that I was treated so rudely. See less
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James Tekira Mar 17, 2022
This store needs to be closed!! they have unpleasant managers. Always missing food. Drive thru is slow. Food quality is poor standard. See less
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Christian Tuhakaraina Feb 11, 2022
Efficient and great friendly service!! Didn’t wait in line less then 3 minutes and it was pretty busy during the time! Also great team who keep the restaurant clean while busy absolutely great! Keep it up whanau 💯 See less
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Chan Roy Feb 05, 2022
I'm not one for scathing reviews but this one is called for. This location is second to none when it comes to providing the worst KFC experience in the country. Our order was taken by a hostile and unprofessional manager who stormed off mid-question and made snappy comments. Worst of all, the chicken did not have the classic KFC flavour. It was oily, burned, and bland with pieces the size of nuggets. KFC, please recruit more competent management and have someone look into why the chicken at this branch tastes different to all the others. Disgraceful and embarrassing. See less
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Tini N Feb 05, 2022
worst customer service and chicken I've ever had from any KFC store. The manager was extremely rude and showed no interest in her job or the customer. The chicken was dry and tasted burnt! Would not recommend this place! -3/10 See less
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Elroy Okada Feb 05, 2022
Probably was not a good day. The chicken was burnt. A different oil or flavours may have been used. Tasted nothing like KFC chicken. Poor customer service... See less
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Fereen Ali Jan 18, 2022
We visited on 14th Jan in the afternoon, staff looked like they had all just woken up but still in need of sleep. So slow and ignoring customers at the door and till until being told to address them. We had black soot fall on us from the ceiling and staff were so casual about it. We weren't willing to cause a fuss there as we'd been driving all morning but never again. Will drive further to the next one next time See less
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Clint Emerson Jan 10, 2022
Absolutely pathetic purchased popcorn chicken and chips got to destination to find stuff all in the boxs have sent email but no reply obviously KFC don't care about their customers wont be going back to kfc fairy springs rotorua See less
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Maria Ihaia Dec 29, 2021
I've been ringing but no one is answering. I bought bucket of 8 pieces and large potato and gravy with large coleslaw. First piece was OK...bit dry but batter nice. 2nd piece, I'm peeling off the crispy skin...then I see pink raw chicken. Yikes!! I tell my daughter and her 2 kids not to eat the chicken....too late.... NO EXCUSES KFC of Fairy Springs Rd, Rotorua, New Zealand!!! No surprises....everytime we drove past there were no customers!!! Never again See less
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Michelle Hermann Dec 15, 2021
The day I visited the drive through didn't seem to have a long que but waited a long time for turn to order. The staff were helpful when I asked for a change to my burger. See less
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Euan McLachlan Dec 14, 2021
The worst ever, 55mins to get through drive in to order. Then heard staff member say oh fu..k them! Asked to talk to manager, she was busy, Haley?! No one else had complained...lol We saw at least 5 other cars manage to reverse out, we were trapped! Total time from entry to exit, 1hr5mins! Could have driven to Taupo ffs! See less
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Shelley Butterworth Nov 27, 2021
Picked up food through the drive through about 5.30 last night. The food would have to be the worst I have ever had from a KFC store. Barely any chicken meat in the wicked wings and the coating was dry - threw them all out. The deluxe quarter pack was terrible. The chicken was that small and dry also. Obviously it had been sitting in the oven for some time. The oil tasted rank. No way will I be eating food from there again. See less
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tobefair1000 Nov 07, 2021
Juicy well cooked chicken and not too greasy. KFC can be pretty good when it's cooked with love. One of the better KFC stores I have been to. Nice work KFC Fairy Springs team. See less
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Dawn Mayor Sep 13, 2021
Been hanging out for KFC, since b4 lockdown. The drive through were very very serious about covid protocol, which is awesome. The food was fresh, which I have found in the past to be the case, out of all the kfcs I've visited over the years, I've never had a dry, stale, over cooked piece of chook yet. Well done fairysprings KFC See less
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Shaz H May 25, 2021
Placed a delivery order online. I ordered a Bacon Lovers Hash Double Down Ultimate Meal. When it arrived, it was literally 2 pieces of chicken with sauce splashed all over the wrapper. I called and complained, they said they would send out a new one with the correct order (I confirmed the order several times with the guy on the phone). Second attempt was delivered and it was 2 pieces of chicken with a load of raw bacon on it. Still not what I ordered and paid for!!! Tried calling again, they didn't answer. I am now on call attempt #29 and they are ignoring me. Photos are of the first and second attempt, clearly neither is what I ordered and both look like absolute garbage. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does KFC Fairy Springs offer takeaway?

Yes, KFC Fairy Springs offers takeaway services. However we encourage you to call us first.

Where is KFC Fairy Springs located?

Its located at 15 Fairy Springs Road, Fairy Springs, Rotorua 3015, New Zealand

About KFC Fairy Springs

Chicken restaurant

Contact Details

15 Fairy Springs Road, Fairy Springs, Rotorua 3015, New Zealand
+64 7-348 2226
Opening Days
KFC Fairy Springs is open 7 days a week ( Sunday to Saturday). Please contact the business for actual opening hours.
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