As someone who worked as a full-time cook for 2 years as a teenager at Australia's 2nd busiest & largest KFC store, it is appalling to witness how abysmally low their quality standards have dropped since then.
If you have a strong craving for fried chicken and chips, there is actually a far better and independent outlet not far away in Belco area that is a much better choice than this KFC store is. Check on your preferred fast food app and you will find them.
The chicken is often over or under cooked (not stirring the oil enough cook!!), the chips are under-cooked and often bland unless covered in salt, the potato & gravy is of shamefully poor quality (it's really not that hard to get right guys!!) and the customer service is effectively non-existent. The 15-16 year old staff do not care about you as a customer or the quality of the food, and the manager is too overworked and underpaid babysitting apathetic teens to care at all either. - note this is the case with most KFC stores this day, not just this one. All the stores in the ACT though are extremely terrible imho.
The carpark next to the store is always strewn with litter and never cleared up, the tiny seating area inside reflects their focus on the drive-through over all else customer wise. Only go here if you are really desperate, there are so many other good food options in Belco region it is almost criminal to subject your stomach to eating here. See less
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