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KFC Sunshine

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Fried chicken takeaway

Sunshine, VIC

1.5
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About KFC Sunshine

Fried chicken takeaway

What people love
Fried chicken takeaway
Reviews
allan and kathy gaw Apr 08, 2022
Chicken was tasty as ever... but i think my chips got a double dose of salt! It's very salty. Plus I can't pre order wicked wings on the app. I had to go to the store to order it See less
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Navakanth Gaddam Mar 24, 2022
All these fast food giants are saving their money by employing underage students. It is suitable for themg in order to increasing their wealth but what about customer service. I've been observed from the past few months underage workers replaced all the employees. And I don't think they adequately trained at all. Their communication with customers isg extremely rude; also. They are not treating delivery drivers with minimum respect. It's so devastating how fast you work isn't important and If you don't treat every person respect equally I don't think that business will grow. See less
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Daniel Feb 28, 2022
Everytime (not often) I go here I'm disappointed with the food. Burgers just thrown together, stale and dry. Stale chips, runny mash. Store itself is unclean. Not impressed. I like KFC but the Sunshine store desperately needs an overhaul. See less
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Osman Gok Feb 27, 2022
By far the worst kfc store in Melbourne. Rude staff, dry, old food. Your order will always miss some items. You order through the app for quicker pick up but you end up waiting even longer. Store is always dirty Cant believe this is an actual kfc store See less
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Cat Broad Feb 20, 2022
Used self-serve and then waited at least 30 minutes for it to be prepared. No explanation or apology once finally ready. Team members literally chasing each other around the kitchen squealing and carrying on like school children as well as dropping very audible F-bombs. Two staff came and chatted to a friend at the counter, no masks, chewing on fingernails, completely ignoring waiting customers. Managers and supervisors need retraining. Appalling. Will definitely be choosing the other takeaway venues in the area from now on. See less
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Rachel Taylor (No) Feb 13, 2022
Walked in as the drive through was not the main road, took just as long. Asked for chicken, the girl For chicken says we don’t have any. I said why isn’t there a sign? Why would we do that? The hygiene practices are not the best here, I see them waking around with food. To different stations, they are extremely slow. There is absolutely no urgency from them when there are 7 people waiting and a drive through full of people. See less
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Guido Lüttringhaus Feb 12, 2022
This store is so filthy. I've been here many times and I always have to ask the staff to wipe a table please. This time I write this review as nothing gets done about it. All tables are so dirty with food left overs. Don't even look at the floor. That's so disgusting. Also the last three times I came here, there was no soap in the bathroom to wash your hands properly either. Today I ask again, please can you fill up soap and clean the table. I made the staff aware that ALL tables are filthy. She didn't care, wiped only my table and walked away. Other customers who dined in also ask to clean their table. I wonder why KFC let's their brand and franchise store going down like this. I really hope the review is getting read and action will be taken. See less
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Johnson Johnston Feb 09, 2022
this is the local kfc joint to me and the service is good mostly they've gotten my order wrong a couple of times but nothing too big (missing 1 chip, not enough sesame seeds on my burger. joking). the worst thing is that some days you come here when its busy and all the pigs are here at the same time (myself included, calm down) and the drive thru line can lead all the way onto ballarat road and its a bit hazardous as you have people who cant drive trying to make quick decisions not always ending well... myself included. relax. had a zinger stacker once and i could smell the chicken and not in a good way and it turned me off the burger for almost a year. See less
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Spencer Tan Feb 05, 2022
Not much to say. Typical fast food restaurant. Depending on the time of day, the food can be a hit or miss. I had freshly cooked chicken here but also chicken as dry as a rock at other times. See less
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awesusan Jan 26, 2022
Always slow. Long queues. Always seeming to run out of food, even before covid. Put a "no eftpos in drive thru" sign on the speaker box, once you're already trapped in that queue. Chips always poorly cooked. Very disappointing. See less
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L T Jan 22, 2022
Waited over an hour for my food and that’s having preordered online too. The staff don’t seem to care at all and move like sloths. There were about 6 delivery/Uber eats drivers that were also waiting amongst the lines of disgruntled customers and yet there was no hustle from the staff to get orders packed. The drive through line was also a nightmare. See less
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Jacob Collins Jan 12, 2022
The line is always very long and blocks the main road (Ballarat Rd) almost causing rear end accidents. The staff have no care in the world. Spent 20 min in line, way before the specials cut off time of 4.30pm for the staff to say it's past 4.30pm you can't order that anymore. Absolutely no care given. I was so mad I left without anything. Their management needs to get their s*** in order. See less
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Kiet Kind Jan 06, 2022
When fast food is no longer fast you have a severe problem with either staff training or procedural inefficiency. I walked on the dot at half past 7 and there was only 1 person ahead of me ordering at the service desk, this made no difference to me as I ordered via the machines before they had even started to order. Effectively putting me first in the queue amongst the two of us who had ordered. There was worryingly though 3-4 uber drivers who were waiting for orders. So I thought there might be a slightly longer delay in getting my food. The store was staffed by at least 6 girls and 2 guys who were indifferent to the rapidly filling queue and within minutes of my arrival I counted 11 people ( including uber drivers) waiting for orders or to order. One poor lady who was lining up to order and was first in the queue waited at least 5-10 minutes to be asked if she wanted anything. There seemed to be no managers to take charge of a young and slow crew. In the time first 15mins instore I only saw 2 orders being picked up by an uber driver, with one of the pickups being a uber driver who had just arrived. Very puzzling why he got his order infront of all the other drivers waiting. Finally after 18mins I got my zinger burger, now if the store was busy and overrun with customers I wouldn't say anything but being that there were 8 staff to 11 customer and with my position in the ordering queue (1st or 2nd), the tardiness was inexcusable. I have worked in restaurants and customer service roles before, as both general staff and a managerial role. So I recognise really poor customer service and no urgency in the work. The young crew seemed more interested in chatting and interacting with each other than actually serving out the food, only when the store filled up and they eventually realised they were taking too long did they pick up the pace and I finally got my order. However nearly all the uber drivers who had arrived before myself we still there when I left I'm pretty sure the owners or management will never see my review, but in the slight chance they do. Please get better managers because if you are taking 18 minutes to bring out a burger then there is a serious problem in your training your managers. See less
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Yuri Ardana Dec 29, 2021
Worst KFC ever! Chickens are soggy, black and oily. Taste like yesterday chicken being re-fried. See less
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Kevin Davis Dec 18, 2021
Fairly standard KFC. Forgot the sauce from my order again but hey that's every second customer. Customer service was good. Can't comment on the cleanliness of the store as I used drive-thru. Not a KFC that I would return to and is most likely have something else if I was in the area. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does KFC Sunshine offer takeaway?

Yes, KFC Sunshine offers takeaway services. However we encourage you to call us first.

Where is KFC Sunshine located?

Its located at 429A Ballarat Rd, Sunshine VIC 3020, Australia

About KFC Sunshine

Fried chicken takeaway

Contact Details

429A Ballarat Rd, Sunshine VIC 3020, Australia
+61 3 9311 4266
Opening Days
KFC Sunshine is open 7 days a week ( Sunday to Saturday). Please contact the business for actual opening hours.
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