Last night 31st July (as we came out of the 5.0 lockdown, Victoria) we booked a table of four for 6.30pm. Ordered the entrée while waiting for the mains rock at the table 1hr later . We have been to Lam Lam 2 so many times, the food is always amazing and this is the reason why we booked, to celebrate my husband’s birthday since we were in lockdown. It turned to be a very bad experience when the waitress came to us and said we only have 45mins, hang on mains came after 1hr and now we are being pushed to leave as we are only half way through. She was so rude and the queue outside was getting longer. From what we could gather it’s not about Customer Service anymore it’s more about the $$$. We were so disappointed as we tried to support our local restaurant, we won’t be going there again and if you are reading be mindful of the situation you can find yourself. You don’t want to be upset and paying to be treated as s**t, it’s shame on Lam Lam2!!! POOR CUSTOMER SERVICE See less
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