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McDonald's

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Fast food restaurant

Hastings, VIC

1.5
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About McDonald's

Fast food restaurant

What people love
Fast food restaurant
Reviews
Greg Hopper Apr 14, 2022
Need to serve HOT coffee as I asked for and the bloody drive through well any time even 4am seems to be bisy all 24 has even if you are the only car there,and re updating the system well that's another thing . Be warry at that time of the morning ? . See less
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pauline reed Apr 01, 2022
It is a disgrace to our town! Rubbish falling out of bins Floors & tables filthy Service counter dirty Only one staff member wearing their mask properly, others under nose & chin, one without one at all, picking up chips with no gloves. Won't be eating Macca's for a long time! See less
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P B Mar 22, 2022
I know it seems trivial, but I find it annoying when my iced latte is put in a cardboard (soft drink) cup instead of the plastic McCafé cup as advertised. But, usually when I politely request they swap cups at the serving window - it’s no problem and they’ll happily pour the drink into the correct cup. However, today at approximately 9:05am I had the rudest experience with “Kristin” (if that’s her real name). She told me they’d run out of plastic cups, however her manager overhead and happily interrupted by saying he’d go and grab some more from the storeroom. She then said to my face “that’s a stupid request” in the rudest tone. I was so shocked!!! When she passed me the order I asked for her name with the intent of making a complaint, she then slammed the window in my face. I could not believe it! The rudest experience I’ve ever had with a hospitality worker. The only reason I go to McDonald’s is convenience with a toddler, but never again!! See less
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Scott Fountain Mar 12, 2022
Absolutely disgraceful. Hastings MacDonald's has a real need to lift it's game. There is no point in putting 'cleaning in process' signs if you're not even attempting to make the effort to clean. Needed to use the bathroom, what a big mistake. No fear of COVID, but you might get hepatitis. Blocked basin with god knows what!, toilet paper on the floor, paper towel every where. Cigarette packaging on the floor at the counter along with bags and napkins. IT WAS disgusting. I mentioned it to a staff member and was told it would be addressed and then dismissed. In the hole time we were there it was not busy and yet no cleaning was done. Very disappointing. BUT I guess that's what you get when you have all juniors on staff. See less
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Worldofchiz Feb 13, 2022
Stopped for a take away coffee and baby chino. Coffee was really bad had to take it back for a replacment. Macdonalds really need re evaluate and hold true to their adverts about trained baristas as today and times past have not reflected this. See less
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Blake Smith Feb 11, 2022
Terrible, I wish there was an option for zero starts. How could you guys manage to mess absolutely everything up, undercooked chips, burgers where a mess, half of the order missing and coke just taste like carbonated water. See less
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Julie Kidd Jan 30, 2022
Ordered choc frappe and got coffee. Next day order was missing fries and the chicken burger was very dry. Also I ordered another choc frappe and it was a thick shake with cream. I hardly ever go to maccas and with my latest experience, I'm reluctant. As this all happened in a week. See less
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Peter Murray Jan 17, 2022
I went there at 6am this morning. Maybe they're not used to people wanting to dine-in at that time of the morning because all the chairs were at still on the tables & the table I chose to sit at obviously hadn't been wiped down from the night before with scraps of food still present. See less
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Zahlee Hunn Jan 08, 2022
I'm not usually one to do a bad review however, lately this maccas has been awful. The staff seem to be lovely, but you'll be waiting in drive through a minimum of 15 minutes even when it's not busy and then when you do finally get your food it's cold and clearly been sitting for a while. Tonight I got chips that were uneatable and I eat old chips normally. Wont be going here again even though it's my closest maccas. I'll be driving to Somerville. See less
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Jessica Vander Reyden Jan 02, 2022
By far the most filthy Mc donalds I have ever visited. No tables wiped down the counter itself was filthy rubbish all over the floors and the bins over flowing. We visited at 5.30 pm so plenty of time between lunch rush and the dinner rush to clean but it was absolutely disgusting. As an ex employee of Mc donalds I am shocked as it would never have been tolerated to get in that state. Would not eat here. See less
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Ash Douglas Dec 13, 2021
Waited in the waiting bay for 15 minutes before heading back through the drive thru to find out where our food was only to have to wait another 10 minutes to get to the window (literally one car in front of us). All we heard was screaming and swearing from inside from about 3 or so crew members. Our food was literally on the bench in front of the window, and they couldn’t just hand it to us. Awful experience, although we spoke to Annie the manager and she was lovely, and was able to reach over and hand us our food. A previous time we tried to order, they were closed when they should have been open (signs were all lit up, staff inside, just not taking orders) Terrible Maccas See less
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Paul Stuart Dec 09, 2021
Might just be a temporary glitch with so many young casuals no longer working due to generous covid payments, but recently the service is so slow you're better off driving to Somerville or Mornington Maccas. Including driving time, you'll get your order quicker. See less
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Theresa Henneberry Oct 21, 2021
Waited over 45mins in drive through for the supposed to be Mc spicy burgers, only to be given 2 deconstructed burgers with dehydrated lettuce and a dot of mayo..disgusting service McDonalds Hastings a dog would not eat it..renamed McRubbish burger...😡 See less
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Corndog 113 Jan 04, 2021
I dont have to explain how frustrating it is to get back home to find out your missing items or they aren't prepared correctly. This time I am handed a latte and I can physically feel how light it is but because my brother has anxiety he doesn't want me to call someone out. So I drive off with this... Look I understand things can be missed, there's allot of customers at this store and there could be trainees and etc, but my god. Not occasionally but 9/10 times, without exaggerating there is something wrong with my order. Whether its missing sauce, wrong burger, cold food, overcooked or "reheated" food thats rock hard. Or a half empty latte. Ibdont understand how it can happen this often, the store manager needs to get there act together and make sure staff are trained properly, clearly they don't care about the customer, just that the store makes profit, so how about pleasing the customers for more profit aye? I don't want to pull the "I work in customer service" card. But I did work in fast food for 8.5 years, I know things happen, it can be frustrating, but can I not go to this store 1 time and get my order right and fresh? Is that too much to ask that one of the several staff members that have plenty of time on there hands to check the bag? I worked nights with 3-5 staff including myself, and I see 10+ people at this store with managers standing at the window passing a bag to me from another staff member, honestly pathetic. This store is part of the reason so many people complain about fast food workers, and the rest of us have to cop it thanks to you when we try our best... See less
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Alison Harker Dec 21, 2018
This store has recently been renovated and is fantastic inside. The interior is modern and comfortable. The playground is a absolutely winner. On our visit however despite being the only customer at the time service was slow as staff were arguing over a phone dropped in the staff room. Tables were dirty. There was quite a queue in the drive thru too. Pros: beautiful new store and a favourite amongst kids Cons: leadership may be lacking here as is not the first time getting wrong orders and slow service while store is quite See less
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+ 10 reviews
+ 10 reviews
FAQs
Does McDonald's offer takeaway?

Yes, McDonald's offers takeaway services. However we encourage you to call us first.

Where is McDonald's located?

Its located at 140 High St, Hastings VIC 3915, Australia

About McDonald's

Fast food restaurant

Contact Details

140 High St, Hastings VIC 3915, Australia
+61 3 5979 4555
Opening Days
McDonald's is open 7 days a week ( Monday to Sunday). Please contact the business for actual opening hours.
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