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McDonald's

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Fast food restaurant

Mitchelton, QLD

1.8
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About McDonald's

Fast food restaurant

What people love
Fast food restaurant
Reviews
Chennaiguy May 02, 2022
Absolutely disgusting service. Ordered for a burger meal with Strawberry milkshake. The girl gave me half-filled drink thro counter. When I asked why it's half-filled, she showed angry face and filled the rest with just essence.. Tastes pathetic and worst chips i've ever had lately.. Never going here again See less
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Justin Millman Apr 30, 2022
Ice cream machine is always down. They also somehow forget an item in every single drive through order I've placed. It can't be that hard can it? See less
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Zeta Enetama Apr 28, 2022
I wasn’t going to write a review but I just have to now. The old man there was rude and instantly said order and kept saying “yes, I got that” in an arrogant tone when I was adjusting my meal. Tried to hurry me through as well. The sprite tasted like sour water. Worst customer service and would never go there again. See less
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Dylan Watson Apr 27, 2022
There's something seriously wrong with the way they make their fries here. Most of the time the fries have this green tinge and gross aftertaste, like the oil has never been changed or something. The fries are also almost always soggy. Burgers are fine though, hence the 2 stars. See less
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Atisha Hood Apr 26, 2022
Went through the drive thru this morning at 10 and the girl with the blonde hair in the grey jumper serving me was so rude! She cared more about her times than giving a good customer service. Have never had a fast food worker been so rude to me for nothing! See less
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Eilidh Melville Apr 25, 2022
My partner and I had the worst experience at this Maccas store! We were going through drive through with no customers in the store or in drive through at the time and I have never been spoken to in such a rude manner. When arriving in the drive thru the first and only thing the man said was Menulog, my partner and I were confused and started ordering he said the same thing until he realised we we customers. He never said hello or even asked what we wanted. I asked the man if I could use the MyMacca’s codes he said I needed to give him the code first, while it was loading I asked if we could put the rest of our order in, to which he responded “no I need the code first”. After we added the MyMacca’s code to the order I asked if I could also order a burger to which he responded ‘well there are cars behind you, so hurry up’ he was so rude and this was the worst customer experience I have ever had. Very disappointed in MacDonalds for not having there employees deliver the bare minimum customer service. See less
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Rebecca Nelson Mar 31, 2022
Avoid getting a delivery service from this McDonald’s. After a 45 minute wait, they forgot all 3x fries for the kids’ happy meals. I called the restaurant and the reply: “We’re just really busy,” and when I tried to put another order through to get the fries for the kids, there were no longer any delivery partners! We are in isolation and so them getting it right the first time is imperative, I couldn’t come out and collect the items they forgot to pack. I don’t really want to pay another $6 delivery fee for their mistake either! I lodged a complaint online and the reply was that I needed to complain to Uber - wasn’t the Uber driver’s fault, they don’t pack the food! Uber gave me a $3 refund even though the mess around felt it was worth much more than a mere $3. ABSOLUTELY RUBBISH SERVICE. See less
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Muhammed Ali Mar 24, 2022
I absolutely love this place! The food leaves little to desire and the location couldn't be more convenient. My favourite meal to get is a medium Big Mac meal with a Fanta. Absolutely Delicious! Soft serve machine is never broken so I take my kids Jamal and Don there to get one after a cricket game on the weekends. Little do they know, it isn't the kind of cream they think it is ;) See less
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Coral Giffin Mar 04, 2022
Ordered through menu log. Driver assigned, driver says he delivered. He has not. Menulog is unable to take calls for assistance and McDonald's brookside will not answer the phone. Paid, can't ask for a refund, waited an hour and a half, for a menu devoid of fries or shakes for what. Zip, zero. No food, no explanation, no customer service. Mott St Gaythorne. Fix the Fail. See less
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Brent Soutar Feb 28, 2022
I've been to this McDonald's 3 times in the last 2 months and every time the fries or hashbrowns are completely undercooked. You can forgive this happening a few times but there is either something wrong with there fryer, timer or procedures. I can't believe people are willing to serve this undercooked slop day in day out. See less
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Lois Jervis Jan 27, 2022
I ordered 2 happy meals one with a strawberry yoghurt instead of chips. Whoever packed this order was not paying attention. Received chips for both orders and no happy meal toy and book as ordered. Unhappy kids now. Just delivered by Uber Eats. See less
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Ian Dec 10, 2021
Another Macca's - pushing to use the app (which is not easy to use) over face to face ordering. One of the touch screens wouldn't accept credit card which we discovered after the painful ordering process. Bathrooms could do with a clean. See less
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Kylie Garner Nov 27, 2021
I am done with this store. The managers need to pick up their act. I have lost track how many times I have ordered UberEats and have had items missing from my order. I am tired of asking for refunds from Uber. I just want my order to be correct. As for dining in, I have avoided it for years. The toilets are filthy. Have been there at times when kids are chroming. Time to give patronage to another franchise owner. See less
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Diego Brando Nov 24, 2021
The best McDonalds I've had is from this restaurant. The food I get is almost always fresh and I've never had an issue with the food having things I don't want on it. The service is usually okay time-wise, but it's never too long. See less
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Doc Emmett Brown Jun 26, 2021
Despite ordering a Grilled Caesar Wrap with no Caesar sauce, my wrap arrived filled with Caesar sauce. Chips were soggy and definitely not fresh. Drink machine (as seen through the service window) was dirty and overflowing and pooling on the floor. I mentioned the machine to the service rep and they said they were short staffed and the machine needed to be cleaned. I’ll definitely go to Newmarket next time, despite Brookside being closer. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does McDonald's offer takeaway?

Yes, McDonald's offers takeaway services. However we encourage you to call us first.

Where is McDonald's located?

Its located at 87 Osborne Rd, Mitchelton QLD 4053, Australia

About McDonald's

Fast food restaurant

Contact Details

87 Osborne Rd, Mitchelton QLD 4053, Australia
+61 7 3855 3044
Opening Days
McDonald's is open 7 days a week ( Friday to Thursday). Please contact the business for actual opening hours.
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