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McDonald's

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Fast food restaurant

Charnwood, ACT

2.1
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About McDonald's

Fast food restaurant

What people love
Fast food restaurant
Reviews
Andrew wilde Apr 26, 2022
Stop spending money on the building and train your staff. Hopeless, food is served cold, just thrown together, fast food, that's a joke. Seriously, this is the third time you guys have messed up. How difficult is it to serve up hot food well presented. My big Mac was thrown together, the sauce wasn't even on the patty, the lid upside down. very disappointing See less
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Valerie Csivincsik Apr 25, 2022
Kids love it. Great place for a rainy day See less
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Shane Nicholson Apr 24, 2022
Useless staff. Ordered a coffee that was made incorrectly - went back out of my way to have it corrected, then the second coffee was somehow worse. Whoever the barista this morning needs to be sacked. They clearly don't care about coffee or their job See less
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Sean Hogan Mar 25, 2022
The new layout is terrible. Dont go there when its busy because its chaos - one order point and one tiny pick-up point for online orders right next to it with literally no standing room resulting it overcrowding and absolute confusion. The staff probably do the best they can but you couldn't tell because the whole system is just a mess. However, if you like to order online then go there and hang out for forty minutes and watch what appears to be a game of twister on a sinking titanic, its a winner... See less
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Saurav Poudel Mar 24, 2022
Long wait It’s only me and they are taking 15 minutes for a Mac chicken burger It was supposed to be a fast food See less
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Tina Joyce Mar 24, 2022
Food cold staff to busy talking to each other especially late at night Won't be going back See less
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Leo Sbirakos (YiorgieS) Mar 16, 2022
The absolute worst maccas in Canberra, rude, incredibly slow, have been shortchanged and they couldn’t even b bothered to fill the drinks properly. So many shocking experiences. Avoid!! See less
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drift_king 625 Jan 18, 2022
I always order a burger with nothing on it but 2 patties and they always mess it up is only one See less
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Carlos Russi Jan 16, 2022
It's awful. If I could give no stars, I would. It doesn't have anything good, or even NORMAL. Cold fries, warm drinks, burgers bad maked, and it's always the same, I've been there many times from long time and it never changes. I'm sorry, but this is the truth. See less
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Janine G Dec 06, 2021
Useless drive through workers. More than 50% of the time we have gone through the drive through the order is wrong! You have no time to check the bag before being forced to drive off. My son wanted chicken pieces today for lunch but when we arrived home found the order was the spicy chicken! My son couldn't eat that and it burnt his mouth. The original order for the sundae size was wrong as well. Pay attention people!!!! See less
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E Richo Nov 28, 2021
Driveway entrance is not designed for hatches and sedans. Highly likely to scrape your front bumper even if you enter very slowly. Not welcoming at all. Edit: went back 1 year later and disappointed again. Cold fries after I ask for fresh fries. Left to wait in the waiting bay for 10mins then someone came out to ask what I was waiting for. After all that I was given half full fries. Waste of money. See less
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Asad Umair Nov 25, 2021
Been there 3 times and everytime either my fries are missing or my burger isn't what i actually paid for, there is always something wrong with your order. Always check your order before picking up to make sure they have given you everything as per your order. See less
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Raisa Nov 01, 2021
Its like every other maccas on the planet, what do you want me to say? Been to one, you've been to them all. There's a wheelchair ramp, some outdoor seating and a drive through. See less
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Maria Ollman Sep 27, 2019
It's ok but sometimes I get ripped off and can't drive back to show them what they did, like my half empty cup of Oreo beverage! The Banana bread is so dry that I'm amazed they are still proudly displaying it as if anyone would want to buy it! See less
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Fi Crispin Mar 10, 2018
This McDonalds is a regular fast food restaurant. The menu is the same. The staff sometimes can get it wrong. The drive thru can make you wait. The young trainees serve you looking nervous and not knowing how to properly use the register. Sometimes the toilets aren't too clean and the tables are dirty. The manager can be directing trainees and using a voice loud enough and stressing enough to even give me anxiety as I wait in line. With orders flying everywhere and sometimes lines of customers out the door and children shrieking and running around full of sugar and on the playground ... this McDonalds, despite its flaws, is amazing. We are all human so the above problems happen even to the best of us but the staff here over the years have been courteous, kind, helpful and it's made it feel warm and welcoming. I have been coming here since my kids were in the pram now they are taller than me. Over the years we have been delighted with the service of many of the staff and were extremely sad as they moved on. Rowan who used to work on the McCafe making coffee was one in particular who always went above and beyond. His coffee was legendary and I even saw customers waiting for him to arrive and refusing to order till he was making it. The staff provide table service with a smile and make you feel at ease and my children have been delighted over the years with free balloons and stickers and games given to them. Leonie is a gorgeous staff member who is always ready to help you with a smile! The playground too has recently had a wonderful upgrade. The McHappy days are fun with face painting, hair coloring, and entertainment. So even though it's only a regular McDonalds, it's a part of the local community and a place to meet up with friends and enjoy a tiny break. To have a chat to the staff about your day and have a laugh about a joke. To walk in and feel comfortable and relaxed. Thank you Charnwood Maccas for all your hard work to make us all happy. My 11yr old son wants to propose a new item to sell on the menu. We recently have seen the "coffee in a cone" craze around Canberra and so he has invented ... THE FUNNEL WEB 🕷🕷🍦🍦 Spider in a funnel cone (frozen drink and ice cream) Copyright 10.3.18 by Stefano 😊 See less
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+ 10 reviews
+ 10 reviews
FAQs
Does McDonald's offer takeaway?

Yes, McDonald's offers takeaway services. However we encourage you to call us first.

Where is McDonald's located?

Its located at Cnr Charnwood Place &, Lhotsky St, Charnwood ACT 2615, Australia

About McDonald's

Fast food restaurant

Cnr Charnwood Place &, Lhotsky St, Charnwood ACT 2615, Australia
+61 2 6259 9199
Opening hours
  • Saturday: Open 24 hours -
  • Sunday: Open 24 hours -
  • Monday: Open 24 hours -
  • Tuesday: Open 24 hours -
  • Wednesday: Open 24 hours -
  • Thursday: Open 24 hours -
  • Friday: Open 24 hours -
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