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McDonald's

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Fast food restaurant

Salisbury, SA

1.2
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About McDonald's

Fast food restaurant

What people love
Fast food restaurant
Reviews
chris sartori May 02, 2022
Spent 25 mins stuck in drive through waiting for 2 coffees. They were that slow, I was late for an appointment. No apologies See less
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Jessica Mudge Apr 30, 2022
This store has a major issue with speed of service, quality of food. Management needs to re-evaluate these key issues and mediate. As a regular on a Saturday morning around 9am with others we have witnessed and experienced the decline in this store. A sports class is 1 hour across the road and yet we order on maccas app and repeatedly over several months every weekend at the same time window, our orders take 40 plus minutes to come out which is usually a coffee from McCafe and 3 hashbrowns. Coffee is burnt, Luke warm, hashbrowns stone cold. How? please, I would like to know? In the end our group ended up asking for a refund. Stock standard excuses and blaming busy period and claiming it's a rarity. It's not a rarity it happens every weekend and multiple other parents from the kids classes have commented on this. After the shocking service,lack of service and refund, we went to Saint road Mc Donald's and the difference was night and day. Customer service exists there, they promptly brought out meals that were fresh and steaming hot, no burnt coffee. The store was clean and they kept up with both drive thru, uber eats, app orders and counter orders. We witnessed no annoyed customers, except heard praises from other customers sitting across from us. They got 5 stars from me. You have lost majority of business from this parents sports school as others are also seeking alternatives. See less
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Mitchell Franklin Apr 30, 2022
Went in this morning and order 2 coffees 2 small shakes and 2 hash browns after 40 minutes we asked how long and was told they didnt have the staff to get our order. They did they were just more concered about drive thru and uber eats. This is a regular occurance, we go every saturday for coffee and the service is slow and coffees cold. On average we wait 20 mins for coffee, quiet or busy. Staff have no urgency they just dordle around not a care. Most of the people in our group got a refund as we had to go pick up our daughters. Will not be coming here again. See less
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tcozzz Mar 20, 2022
This store is the most pathetic store I’ve ever seen. Stuff is ALWAYS cold, orders are always wrong, you wait a ridiculous amount of time for them to just f up your order anyway. This is absolutely pathetic and something needs to be done about this. We have also have every Uber eats order from this store be either cold or wrong, sometimes even both. See less
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Amber Atkins Mar 13, 2022
Stand here at front counter for 10mins before the young staff service me, thats after they finish their chat. Swearing behind counter very unprofessional staff. Worse McDonalds EVER See less
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Keane Graeber Mar 03, 2022
Worst maccas ever, 24 minute wait for 4 hashbrowns and a coffee frappe. While 12 cars went out and 5 people who ordered after me. Mean while the manager was only worrying about the cars in wait and none of the customers in the restaurant. And the manager and workers think its okay to talk and chat on there shift to friends who come into the restaurant. While customers are ORDERING and waiting. This maccas needs new management immediately See less
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Josh Cooper Feb 26, 2022
The good; They brought food out. The bad; hard to hear through the speakers and the person was not able to tell me what kids meals were available for breakfast. Nugget meals for the kids was $10 each and I had to wait 10 minutes for it to come See less
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Millie Feb 19, 2022
I ran in here busting for the toilet (I have a disability which causes weak bladder control). The lady made eye contact with me then looked away. I said excuse me 3 times and she ignored me. I think said it very loudly this time as I started to pain. She rolled her eyes at me and I said "im sorry but I am really busting can u please unlock the bathroom door." She walked to the button as slows as possible them pretended to press the button... she smirked at me (yes I could see that behind her mask.) Then she let me in, by the time I got to the stall I had completely peed myself. Not only am I embarrassed but extremely mad at the young girl would seen me as such an inconvenience. Not all disabilities can be seen !!! Treat your customers with respect !! See less
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Millie Rose Feb 16, 2022
Waited more than 20 minutes for my order. My fries were overcooked and stone cold. My burger was thrown together and cold. They forgot my nuggets and I needed to go back to get them. It isn't the customers job to check to see if you've done your job correctly. We shouldn't have to tell you our food is cold or missing. You're handling it and should take initiative to decide if it's appropriate to serve. Really poor service. All they cared about was their drive through customers. Really disappointing and dissatisfied. See less
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Michelle Franklin Feb 11, 2022
Cant get your order right to save a life and the manager has no customer service skills. Go to paralowie if you really need maccas. Waited 25 mins in the drive thtu waiting bay only to get given the wrong burgers. After getting a squashed cheeseburger the night before. See less
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Jim Stear Jan 22, 2022
Friday 22nd at about 6:00 had to wait for 30 minutes for my order. The young girls serving were having a great time chatting away and playing with cups. The place was more reminiscent of a school playground than a place of work. All this going on while the Manager was at the back of the store on her phone. Maybe she can't handle them or use some discipline in the place See less
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Sara Makuch Jan 15, 2022
Ordered a cheeseburger with no pickles and it was cold and old. They just removed the pickles from a old burger. Not happy. Never going back there again. One star is being generous. See less
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Josh Geier Dec 12, 2021
Was given melted soft serve which was unconsumable on a 36 degree day. Dont understand why you would serve it. Surely the employee wouldnt like to receive it. Unfortunately had to go out the window after it went all over me and the interior. Normally things are pretty good here See less
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Courtney Cole Dec 12, 2021
Terrible service. Disgustingly untidy. Messed up orders on multiple occasions and still didn't correct it. Plenty of workers yet seems super chaotic. Worst McDonald's in Adelaide I've ever been to. Does not deserve any good rating at all. See less
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Zaelia Millward Nov 25, 2021
Every time I have ordered there my orders have been wrong not to mention the customer service has dropped dramatically. An example is the coke syrup was either off or empty as the drink only tasted like sparkling water, asked the lady that worked there to change the drink...she threw the drink violently into the bin and replaced the drink...the other drink also tasted the same. However I decided to take it anyway as I did not want to deal with the poor customer service See less
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+ 10 reviews
+ 10 reviews
FAQs
Does McDonald's offer takeaway?

Yes, McDonald's offers takeaway services. However we encourage you to call us first.

Where is McDonald's located?

Its located at Cnr Park Terrace &, Church St, Salisbury SA 5108, Australia

About McDonald's

Fast food restaurant

Contact Details

Cnr Park Terrace &, Church St, Salisbury SA 5108, Australia
+61 8 8281 4696
Opening Days
McDonald's is open 7 days a week ( Wednesday to Tuesday). Please contact the business for actual opening hours.
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