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McDonald's Salisbury Plains

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Fast food restaurant

Salisbury Heights, SA

1.9
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About McDonald's Salisbury Plains

Hamburger restaurant

What people love
Fast food restaurant
Reviews
Ali Amin May 02, 2022
Unprofessional/staff working at 5am way too laid back to be working in fast food.Had two Uber orders from here - Both drive through and restaurant was closed due to cleaning, phone number- not connected (as it mentioned) talked to the cleaning staff to ask the staff member working to get the order out, the staff was busy on a phone call and walked with the order in hand to the entrance and stood there talking on the phone, looking at me. while having the customer messaging me took 18 mins for them just to bring the order out. You seriously need to check the staff you employ... See less
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Jessica Mudge Apr 30, 2022
The difference in customer service, cleanliness and quality of food is as drastic as night and day with Salisbury. We couldn't believe our orders came out straight away, they were hot and assembled not half hazarded, all details correct, customer service actually exists here. Well done to the crew and management on this morning around 11am. See less
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Master Pro92 Apr 26, 2022
Order egg and bacon muffin this morning before 6am. The egg and muffin was rock hard that I could not even eat. Had to order another one from Elizabeth. Quality of the flood was poor. Very disappointed. See less
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Tonilee Gay Apr 26, 2022
Got a egg and bacon meal this Moring before 6am the egg and bacon muffin was rock hard that it was to hard to even eat. Had to call in to the Elizabeth to buy one that was eatable. The hash brown was cold and not fresh lest the coffee was ok. Very disappointed on the quality and food standards. This morning See less
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Lane Sherman Apr 15, 2022
Absolute disgrace of a store, last two uber eats orders both cometely wrong to the point i had to drive back. There excuse was we put the younger new staff on ubers. How stupid i say. Now to return by car so nothing goes wrong, the girl who served me starts laughing mid way through my order. I then get home and the meals are wrong once again. There excuse oh the girls only 15 they do male mistakes. Management needs to change urgently. See less
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Joel Germein Apr 13, 2022
I keep giving this maccas a chance. Maybe they will be better next time. Had enough of everytime something going wrong. Will not be eating here again. See less
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Shelby Bassett Mar 31, 2022
Parked for a standard order, and food was not the best quality. Burger upside down in box ?! Angus beef patties dry. All food luke warm. Sorry, but for the price basic expectations were not delivered. See less
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Mark Stevenson Mar 24, 2022
I have been going here for breakfast on a Monday morning, thanks for making my muffin look as good as it tastes and for serving my food before i even realise it's coming. See less
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Simon S Feb 19, 2022
Do not go through the drive through to order drinks such as Coffee Frappes when their machine clearly isn’t working correctly and staff are not trained to check drinks consistency when pouring into serving cup. The manager is rude and discriminatory towards older people with disabilities. My mum Ordered a Coffee frappe with soft serve instead of cream and a iced latte like we have done many times since this store opened. Once home realised the frappe was incorrectly made. Tried calling both numbers listed on Google but they were disconnected/call cut out after two rings. The Frappe what was received was milk with whole chunks of ice with soft serve on top. The managers condescending tone of voice and insisting My poor mums a liar and unable to tell the difference between an iced latte and Coffee frappe with 3 giggling junior staff standing behind her was appauling. Was accused of trying to return a iced latte. To be a disability pensioner and treated with such disrespect is absolutely disgusting. Was told the machine makes perfect frappes and does not make a mistake. The manager should of asked the staff member at the time on my receipt how the drink was made and was told they would not replace the drink. Absolutely appauling, can’t complain about customer service when there is clearly none at this store. This store had amazing friendly staff and best customer service of any other MacDonalds store in the northern area when it first opened, now it’s non existent. I understand they are under pressure with recent covid restrictions but there is no excuse to be treated like that. See less
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Beck Us Jan 15, 2022
Slow through drive-thru today, but good coffee & cheery note on toastie made up for the wait. See less
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Jamie Winder Dec 24, 2021
Last 4 visits Ive been let down I had 1 burger that was dry as anything. On 2 occasions my burgers was so poorly made it wasn't stacked very well all the salad had fallen out before I even opened the box. Another occasion I opened the bag and the burger in the box was placed in sideways. I swore after the 3rd time I'd not go back but thought id give them 1 more try but sadly disappointed again. See less
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S Fisher Nov 01, 2021
Please tell me why you think it's acceptable to send drinks that have clearly been sitting out for hours? I just received my order and my drink (large coke) was WARM, flat, not one piece of ice. No straw either. The ice had 100% melted ages ago. Not a drop of condensation on the cup Absolutely disgusting See less
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Kerry-Anne Elliott Oct 21, 2021
If these guys could actually process a simple order correctly and deliver to the correct car in the waiting bay, it would be amazing. 3 times in 3 weeks. Also it would be helpful if they did not lay the chips down in the bag. If I wanted them in the bottom of the bag I would have asked for it that way. Was not a convenient meal for an already busy day. Thanks for wasting my time to correct your mistakes. See less
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Madi최 Jan 20, 2019
I give 2 stars because the service was friendly, and the place was clean and new. It's modernising which is great, but they really need to work on their KPIs. We ordered 2 flake soft serves, 2 babycinos, 1 lge choc coconut iced latte, and 1 lge soy chai latte at precisely 9.17pm. It was meant to be a simple order. We didn't receive the icecreams until about 9.25pm. They were more than soft; it seems the machine was starting to defrost because they were drooping and granulated. Nevermind~ the kids still at them. But The drinks were the biggest disappointment. The babycinos came after 9.40pm. We didn't receive the other two until 9.50pm~ more than 30mins wait for one hot drink and one cold drink. When they arrived, the chai felt very light and the iced chocolate was missing the cream (I went to the coffee counter to ask for her to put it on~ which she did). I opened the chai to inspect the froth... about 2 inches of froth. So really, I got a medium chai with a babycino on top 😂 Other than this the milk was textured nicely, but it was lukewarm at best. Thank God for the colour ins and pencils because no way my kids would have lasted that long waiting if it weren't for those. See less
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Sarah Ninnes Dec 24, 2018
Very disappointed I can't be served by a Human Being! I entered the Store and was directed straight to a screen. I asked to be served at the counter but was told to place my order at the screen. I left, hungry and disappointed. There is a 24 hours drive thru service. Also an indoor playground. No Wheelchair access ♿ at the main entrance, but parking is available. The entrance is quite slim and not an automated door. You will have to pull it open. Easy access for vehicles, via the new slip lane, heading north on main north road, turn left, just before Saints Road. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does McDonald's Salisbury Plains offer takeaway?

Yes, McDonald's Salisbury Plains offers takeaway services. However we encourage you to call us first.

Where is McDonald's Salisbury Plains located?

Its located at Cnr Main Rd &, Saints Rd, Salisbury Heights SA 5109, Australia

About McDonald's Salisbury Plains

Hamburger restaurant

Contact Details

Cnr Main Rd &, Saints Rd, Salisbury Heights SA 5109, Australia
+61 8 8259 3200
Opening Days
McDonald's Salisbury Plains is open 7 days a week ( Wednesday to Tuesday). Please contact the business for actual opening hours.
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