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McDonald's

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Fast food restaurant

West Lakes, SA

1.3
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About McDonald's

Fast food restaurant

What people love
Fast food restaurant
Reviews
Confused Tapir Apr 29, 2022
Absolutely the most filthy McDonald’s I have ever been to. I felt disgusted even the child’s play area was allowed to be in a state of filth. See less
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Angela Claudio Apr 26, 2022
Chaos ! No receipts from the self order. Can only get take away orders.. soon I will be making my own order.. for goodness sake get some more staff !! See less
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Tania Marie Apr 25, 2022
Service was poor order a large coke and frappe got the contents of a medium Coke tasted like just soda The girl serving was rude hickeys all over her neck and full of attitude We all have bad days you work in customer service at least smile n pretend No need to be rude looks dirty tables not clean Just really poor service Lad cooking had long hair down no hair net Yep im really annoyed with todays service See less
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Jason D Apr 25, 2022
More than 20 minutes in the drive thru, not using the waiting bays at all. Staff seem to not care, and be half asleep. See less
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Ashley S Apr 17, 2022
Some of the ordering screens didn't work, and the one I used didn't print out my order number. Various McDonald's often can't print the order number, pretty frustrating. See less
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Hayley Jessica Apr 16, 2022
Waited quite a while for my food, thought they may have been cooking it fresh and the chips and my burger were cold, the snack wrap wasn't even wrapped properly See less
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brenton Booth Apr 10, 2022
This McDonald’s at West Lakes has been our go to for 40 years with children and grandchildren. The standard has dropped so much. They used to have a fabulous McCafe with fresh cakes and muffins. This has been dismantled with no cakes on show anymore. We have also noticed a serious decline in cleanliness. Visited today April 10th, 2022. The disabled toilet was disgusting and hasn’t seen a cleaner forever. The toilet and hand basin were sickening. apparently the men’s toilet wasn’t much better. I’ve seen better cleanliness in a Mumbai slum. What has happened to these once thriving stores? You have 17 year old managers who clearly never think to clean the place or the toilets. The outdoor area had food scattered everywhere and tables were not clean. We won’t be returning. If the standards improved and toilets were cleaned and you reinstated McCafe we may consider a return. For now Carl’s Junior will be our go to with the Grands. See less
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darek krzywdzinski Mar 27, 2022
Unfortunately I have to write the bad review. Spend over $40 for a take away meal and highly disappointed!!! First of all fries how you can serve this kind of food? The fries were dry and old really bad and served by team leader, seriously mate chuck the old staff you don’t have to serve it - keep the quality control!!! Second burger Angus the worst! Bacon in it was old tough and dry could bite it. Thirdly hamburgers how you can mess with that simple sandwich?! I don’t know maybe because it was Sunday evening and they try to finish all staff what they cooked during the day but seriously??! I understand it’s fast food but I ate many time in MCD and this was the worst ever, I was even thinking that I will bring this food back and will make big mess there but it was not worth it!!! All order placed in the bin!!!! Stop selling, change the staff or I don’t know! Pity See less
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Kerry Wilson Mar 24, 2022
No atmosphere or dine in, as other McDonalds do have done in. Also waited around 10 minutes for counter service and watched staff pass me by. I did get one persons attention and was told politely will be with me shortly. Didn't happen. See less
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Jeff Seydler Mar 01, 2022
Disgusting bathrooms, have not been cleaned in at least 2 weeks. No toilet paper in any of the toilets. We all know how long it takes to use up those large rolls of toilet paper. Rude front of house staff. Way below McDonald's usual standard. But then again McDonald's standards have dropped considerably over the last couple of years. Probably because they do not put enough staff on for the amount of customers they have. Would not eat here again. See less
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TZU YAO WANG Feb 16, 2022
I'm waiting more than 20mins for just a cheese burger, and is not even busy, apparently they forget my meal, but never get their apologies, their staff just throw meal on table without said anything. And The chip box is covered with oil!!!!! Very bad experience See less
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Brendan Cunningham Jan 18, 2022
Really really slow. Used to be good, but the new management deliberately backlog cars so drive thru is now a 5-10 minute wait before you can order on most days. Clever way to keep their service speed stats up by not taking your order, and only serving one or two cars at a time. See less
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Christine Ansell Nov 21, 2021
The worst service, no paper in the order machine approached the staff & was dismissed!!!!! No paper in the ladies toilet, it feels like mc Donald's don't want eat in customers. I take my grand kids every week & it's getting worst every time !!!! The loudness behind the counter is not appropriate for customers. Probably you won't even read this, because it's not completely, but YOU should, we need customer service See less
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Jonathan Rosendo Nov 10, 2021
Worst Maccas I've ever been to. My order was 1 Angus Bbq which came all disassembled inside the box and the other one was this chicken and cheese and as you can see, look at this miserable half slice of cheese they put in. I'm very disappointed! See less
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James R May 10, 2021
Absolutely disgusting service and food quality. Both Chicken Burger patties overdone, dry and salty. The Southern Style Chicken burger had a dob of mayo, a small shred of lettuce and tasted aweful. The Spicy McChicken was burnt also. McDonalds head office and Yum need to review this franchisee Edit: 2 hours later we are feeling very nauseated. I am contacting the health department. Looking at these reviews it seems it has been wayward for sometime See less
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+ 10 reviews
+ 10 reviews
FAQs
Does McDonald's offer takeaway?

Yes, McDonald's offers takeaway services. However we encourage you to call us first.

Where is McDonald's located?

Its located at Turner Dr, West Lakes SA 5021, Australia

About McDonald's

Fast food restaurant

Contact Details

Turner Dr, West Lakes SA 5021, Australia
+61 8 8353 1591
Opening Days
McDonald's is open 7 days a week ( Monday to Sunday). Please contact the business for actual opening hours.
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