My Wife and i love nandos, we arnt super crazy about it but we do love a night tasty chicken.
This is the first tike at this venue even though we have been living in the area for almost 8 years!
We were placed on a table and requested to order via the app, you can do this via the counter if you like although we thought it would be seemless.
So i ordered a ‘All in burger’ with chips and a drink, and the wife got a half chicken and some rice.
After 30 minutes we received her rice with my burger. We love to eat togather so we waited another 20 minutes to then still not received our full meal. No drinks, nothings just half of my meal and half of hers.
Upon asking we were told that the orders just come grouped togather (as in the kitchen gets a list of things to make and they just make it) they dont make it togather or give it to you together. I don’t understand how and why you would do this.
An order comes in, would you not group the order together and give it out together?
We kindly asked for a replacement meal and they were happy to as ours went cold although the replacement had a far smaller chicken piece and no red onion..
I’ve given you three stars because we still left with full tummy’s and it was a decent meal.
Next time we come, if its better then this time you will get you 4th.
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