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Nando's Kotara

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Restaurant

Kotara, NSW

3.7
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About Nando's Kotara

Restaurant

What people love
Restaurant
Reviews
Preet Chandi Jul 11, 2021
We ordered 2 veggie burgers but they gave us chicken burgers. I have to drive back all the way from home and we I told the staff they were so rude to me they said get your refund and go. Zero service they don’t listen to the people this is wrist experience of life. I don’t recommend kotara Nando’s to anyone See less
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Mustie Sarim Jun 13, 2021
Honestly the best nandos ever chicken melts in your mouth and the staff are friendly keep up the good work See less
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Dakota Miller May 19, 2021
Little on the pricey side but pretty good food. See less
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Darcy Wilkinson Apr 20, 2021
This was shocking. Ordered take away at 7:55 received food at 8:40 Chips were stiff and old, the peri peri was no existent (yes I ordered peri peri chips) The wings/“ribs” were cold and unsauced At least the burger was nice (low key tasted soapy) See less
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Su e Mar 24, 2021
Delicious food but not upto expectation s in cleanliness See less
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Scott Bazeley Mar 20, 2021
Shocking, order arrived with items missing, tried to call driver and the shop, no answer after 3 try’s. Called customer care and she also tried, customer care gave me a voucher and advised I could re order but will take up to an hour. This is the 2 time with in a week we have ordered from here and had items missing. Will not use again ever See less
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Shane Bransdon Mar 16, 2021
The food is great! They are not accepting cash payment at the moment due to Covid but hopefully they will bring that back soon. See less
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Wayde Clarke Feb 23, 2021
Nandos staff at Westfield are so lovely. Very covid safe. Meals are always fresh See less
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Striker Hoas Jan 13, 2021
Great staff/service, food on time as I expected, well organised and I would come back any day for another meal. I don't see anything that could go wrong. Thanks for the delicious supremo burger! See less
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Joel O'Donoghue Jan 06, 2021
I have been going to this restaurant since it opened, staff are always friendly and food is delicious. Special thanks to Jamie and Paige for providing great service! See less
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Abbigail Barnes Oct 25, 2020
Met a group of friends here for dinner on Friday night and brought the kids. Seating was difficult due to social distancing etc but Jake (staff member) was extremely helpful and efficient in sorting us all out. The food was fresh, hot and delicious! When a mistake was made by a new staff member who was still in training, Jake swooped in again to save the day with a great attitude and quick resolutions. This experience proved once again that customer service is everything! Would highly recommend Nandos on the Rooftop at Kotara and would highly recommend that they make Jake a manager before long. When you get someone that good working for you, you should do what you can to keep them for good 👏🏻👍🏻 See less
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Matthäus Fox Aug 28, 2020
I used to absolutely love Nando's. The food used to be mind blowing. It had it all, tasty, spicy (if you wanted it to be) relatively healthy and pretty good value for money. That all started to change around 12 to 18 months ago. Like a lot of good things, it starts out fantastic and rapidly expands and becomes popular. Then, unfortunately, the original vision gets diluted when the accountants (bean counters) suggest changes, and slowly but surely quality drops, portions get smaller, ingredients get substituted, menu items disappear, standard items become "add-ons", staffing numbers get reduced to just under the bare minimum required to run the store leading to longer wait times for staff to take orders, cook food and serve dine-in customers. My wife and I dined (I use the word dined loosely here) on Sunday 23rd August (6:15pm) and I can assure you it will be the last time we do. On arrival I watched as one of the staff almost fell over when she slipped on the floor while picking up food that was ready to be taken to customers, as the floor near where the food is staged was visibly greasy. I assumed it was just an oversight as the place was moderately busy. It took some time for a staff member to take our order (once again, they were busy, but not what I would call "under the pump"). We waited while the staff member who took our order attempted to clean a table for us. Once seated we were startled to see the general lack of cleanliness of the place. Not only was the floor littered with small pices of rubbish (mostly bits of napkins and what appeared to be salt an pepper packets etc.) the tables had a sheen of grease, as did the floor, and there was quite a build up of dust around the pot plants that sit at eye level behind the curved part of the bench seating. While a bit of dust doesn't seem like too much of a transgression, what it does do is illustrate the lack of very basic cleanliness and makes you think "If this is how clean this very visible part of the premises is, how clean are the parts you don't see?" While waiting for our food I witnessed a staff member, who was serving, precariously juggle far too many plates up both arms and in her hands. Several times she dropped chips and kicked them into the kitchen area and I realised this was the cause of the greasy floor that almost caused another one of the staff to fall over. The staff member who overloaded her arms while serving food was seen on several occasions accidentally brushing chips on her chest/breast area due to that overloading. These chips were then served to customers with no care they had been inadvertently rubbed on the server's t-shirt. I did not see the dropped chips being picked up and mentioned to my wife that if they were stepped on, they would be an extreme slipping hazzard. I was also concerned that if one, or more, of the chips were kicked into the kitchen area and under a piece of equipment, it/they might be missed during cleaning and encourage vermin. My wife and I saw our food plated and sitting under the heat lamps for roughly five minutes prior to it being brought to our table. I understand it can be unsafe to serve food straight from a hot grill, as people can burn themselves, but this delay was due to under staffing as the entire staging/bussing area was full of meals ready to be served even though due to Covid-19 restrictions the restaurant was nowhere near regular capacity. When our meals arrived I was surprised to see how much smaller my supremo burger was compared to what I had become used to. Previously there had been an option to get a couple of different types of bun. This was no longer an option. The bun I used to get was a wholemeal bun that was a diamond/rhomboid shape, now it is just a regular hamburger bun (a small one at that) and the standard items are now $2 extras (egg, bacon etc.). The chicken, while tasty still is significantly smaller and the relish has been changed to an insipid, watery tomato number. Overall I would say the burger has shrunk by 40 to 60 percent while the price has increased by around 20 percent. See less
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Ross Johnson Aug 22, 2020
This evening we had an excellent dining experience at Nando's Kotara. We ordered the Peri Peri chicken and it was excellent. Our service assistant (Dayna) was very helpful and friendly at every stage of our dining experience. Definitely returning. See less
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vinny tina Mar 18, 2020
One of my favourite restaurants at Westfield Kotara. Always had the extra extra hot peri peri chicken with rice or peri peri chips. Staff always very friendly, cozy place, and nice foods. Very recommended. One night i went there left my cardholders called them , and they just keeping it safe from me. Thanks team.! Will definitely coming back. See less
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TVDURR Apr 18, 2019
Mmmm chicken. Can’t go wrong with Nandos and these guys did disappoint but then made it up to us with great service and complimentary garlic side things. They were so good by the way. Enjoyed a meal with the family. Beautifully renovated restaurant dinning precinct and would recommend. There’s abit of everything but all in all I’m a Nandos man 😊 See less
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+ 10 reviews
+ 10 reviews
FAQs
Does Nando's Kotara offer takeaway?

Yes, Nando's Kotara offers takeaway services. However we encourage you to call us first.

Where is Nando's Kotara located?

Its located at Shop/3003 Park Ave, Kotara NSW 2289, Australia

About Nando's Kotara

Restaurant

Contact Details

Shop/3003 Park Ave, Kotara NSW 2289, Australia
+61 1300 626 367
Opening Days
Nando's Kotara is open 7 days a week ( Monday to Sunday). Please contact the business for actual opening hours.
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