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Pizza Palace

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Mediterranean restaurant

Browns Plains, QLD

2.5
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About Pizza Palace

Mediterranean restaurant

What people love
Mediterranean restaurant
Reviews
Leslie Walsh Apr 20, 2022
My son purchased $15 worth of fries and this pathetic box of Fries is apparently $5 worth. My son asked for a refund and was disrespectfully treated by the manager and refused a refund!!!!!! For Some reason I am unable to upload the photo but I won’t stop trying!!! I will be warning everyone about the way my son was treated and also the ridiculous amount of fries! Prices and service!!! Pathetic, arrogant and rude!!!! See less
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Shaneel Artani Apr 14, 2022
Worst experience. Pathetic customer service. They changed their beef burger recipe and put some readymade patty with very bad taste which was not even beef, just a crushed vege patty. I called them and got a response that manager will call back. No response as yet. PATHETIC. See less
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keith lim Apr 11, 2022
Food is freshly made. Shish is well done! Anyone who loves turkish style food should try this place! Stone oven and made to order. Serving sizes were generous for the price too! See less
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Patrick Flynn Apr 01, 2022
20+ minute wait for a simple pizza, 45 minute wait for our Lamb Cutlets. Wasn't just us, everyone wait waiting a long time. Pizza was poor, Cutlets OK. Staff did seem to be trying. See less
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N J Jan 10, 2022
Great place for pizza lovers and Burger lovers.Good Dine in area inside and outside. Quality of food is very good. However pizza palace management needs to consider replacing their crockery which seems overused. See less
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Harjeet Singh Dec 29, 2021
Worse customer service I have ordered pizza and chips online on their website at 6:00 pm for 6:30 pick up I have been to the shop at 6:20 pm and asked at the reception and the lady said its in the oven I have been waiting for 25 minutes and at around 6:45 I asked again and she said what are waiting for i said my food and I found my food was sitting on the table aside its all nearly cold pizza and seggy chips I was in rush otherwise I never take that food. Very very poor customer service Don't go there See less
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Cassandra Dec 17, 2021
The first time we had lunch here a few months ago I loved it. We had the mixed grill and a pide. The mixed grill was amazing, loved it more than the pide. The reason I am giving the low score on the review is because they discriminate. Went to go there today but couldn’t eat in because our vax certificate hadn’t come through but we could have had takeaway. No thanks , I won’t give my money to businesses that discriminate against Australians. I only support non discriminating businesses. See less
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Dale Rettke Dec 03, 2021
Rang to place a dietary order that couldn’t be placed via online services. Told they couldn’t take an order over the phone. When we arrived, we ordered 2 pizzas and paid extra for prawns on one. When we got home with the pizza, we discovered that they hadn’t put the prawns on that we paid extra for and the “large” Supreme had 4 pieces of pepperoni and about the same amount in shredded bacon. Barely any meat toppings on the pizza. Emailed them about the issue and never got a reply. Would absolutely not recommend. See less
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Peter Park Oct 21, 2021
My parents visited Pizza Palace 2days in a row. We had an UNPLEASANT experience both days. It was 20th where a severe thunderstorm was about to come so my parents were in a hurry for the meal serving and finishing their meal before a thunder came down. The staff forgot their chips so they had to wait and wait. The worse thing was that I went with them for a family dinner and all staff forgot mix grill that made my mum waiting for over 45ms after my meal had been served. We went to the restaurant at 5:20 and still waiting for the meal at 6:15pm. The staff welcomed us warmly when we entered however we did not receive a genuine apology from them for what had happened. My parents said this is okay but I feel really bad about their incompetence ruined our day. We live locally so I did not want to offend them with any comment but they should have compensated us on anything with sensible logic I reckon. Nobody said anything but checking us leaving the restaurant except saying sorry once when they served the missing meal after 35 minutes. I might come again accidentally however I won't recommend this restaurant to my loved ones. Making mistakes and incompetence of customer services are different as a customer. See less
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Lilly Saleh Oct 08, 2021
Very disappointing we order lahmacun pide it came extremely burnt with no taste at all and it was extremely extremely dry!!!! Such a waste! This wasn’t the first time nor the second time this has happened to us before at pizza palace!! It wasn’t eatable at all!! I soaked it up in heaps of water and gave it to my bird to eat it! It was going in the bin anyways. I don’t recommend this place to anyone one anymore as we have noticed the more we order from them the more Careless they become with putting effort in making the food properly and providing something decent! See less
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Shaoyang Wang Sep 12, 2021
Kebab was nice but veggies were not meticulously prepared. Rapid serving speed. Glasses for tap water were sticky and oily. Tap water could only be filled through a handwashing sink. See less
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Waniya SMQ Aug 03, 2021
4.5 stars.. I've been to this restaurant a couple of times to try a couple of their menu items.. their pizza is great made fresh and always yum - but there's nothing that makes them stand out from other middle eastern places that do pizza. I really think they do much better on their grill side. Their kefta is so juicy, cooked to perfection and a great serving size. Their rice is well seasoned and salad dressing is fantastic. Dips are also so fresh and tangy. All compliments each other. Will continue to go back ☺ See less
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Russell Dowling Jul 25, 2021
I’ve never done this before but honestly I’ve never had food this bad before. Now I’ve always been told to start with a positive, so….my wife’s burger was tasty….cold but edible….thank God for microwaves. Pizza, the most tasteless pizza I’ve ever had. It was cold, soggy, lacking pepperoni even though I asked for extra pepperoni (I’m glad I asked for extra pepperoni other wise I would’ve received none at all). Now not that this is a big deal but I had to cut my own tasteless soggy pizza !! I paid over $20 when I could've got better from Domino’s for $5.95. The chips were cold & soggy, inedible. Now I reckon I can blame DoorDash for the cold food & they’ll be copping a serve as well. I reckon the Ibises at Browns Plains dump will be turning their noses up to this food come next Friday. See less
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C Johnson Nov 22, 2020
Speedy straight forward service followed up by fresh meals in less than 15 mins on a Saturday night! Worth the drive if you want to avoid the busybusy Kebab Palace @ Garden City same great meals just less hectic! Chicken burgers way tastier and worth your $8, next time you feel like a dirty old mcchicken think again!! Pizza Palace 🙌🏼 See less
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B Sep 15, 2020
Opening day and you could tell. This place was busy with hungry people. Service was awesome. Food came quickly and quality was 5/5. Value for money was beyond. Huge portions and flavour. Highly recommend the Babylon burger, fried chicken that's incredibly seasoned and flavoured with chips on the bottom. Tones of room inside. Pizza also looks great as did the grill plates. Keen to come back. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does Pizza Palace offer takeaway?

Yes, Pizza Palace offers takeaway services. However we encourage you to call us first.

Where is Pizza Palace located?

Its located at Shop 1C/15/23 Eastern Rd, Browns Plains QLD 4118, Australia

About Pizza Palace

Mediterranean restaurant

Contact Details

Shop 1C/15/23 Eastern Rd, Browns Plains QLD 4118, Australia
+61 7 3800 0440
Opening Days
Pizza Palace is open 7 days a week ( Thursday to Wednesday). Please contact the business for actual opening hours.
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