I had two recent experiences with this store. Both left me feeling disappointed and highly unsatisfied.
The first visit:
I walked into the store. There was only one other person in front of me who had just placed their order. I ordered two chilli rippa meals and two extra chilli aioli sauces. 28 mins later I finally received my meal. Red rooster is a fast food restaurant. Taking 28 mins to produce two rippas and chips to me a absolutely not acceptable. I could cook chicken at home in just the same amount of time in the air fryer. Not to mention the chips by that time were cold to touch, undercooked and were unseasoned. I also never received the two chilli aioli sauces which I was charged $2 for.
The second time I did the drive through.
I placed the same order.
I mentioned to the staff that the previous time I used the store the chicken was not the same and the chips were undercooked and unseasoned. She said she would make sure the meal is correctly cooked. When I received the meal once again like before the chicken was nasty and dry and the chips looked like they had been cooked twice and were dripping with oil and once again had no seasoning.
Another thing to mention is that this store seams to make there own chicken strips which are tasteless, inconsistent in size and dry.
She said to me that the chicken tenders they used before were too expensive to buy which contradicts the sign they have on the drive through stating that they cannot get stock.
I will never use this red rooster again. If this is the way they serve their customers and cook their food their days are numbered. See less
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