I’m bewildered that you can be openly threatened and abused by 2 chefs in a restaurant, simply by making a complaint, in relation to waiting 90 minutes, for an inedible meal.
It’s appalling and despicable behaviour, especially in front of my family/friends, whom were all very upset, let alone the other customers present. Shouting at customers is never acceptable, no matter what the scenario.
I find it absolutely deplorable to be served 2 minute noodles, laden with oily vegetables in a restaurant. Instead of an apology, I was confronted by a rude and aggressive chef? Trying to intimidate me with verbal threats.
I’m bereft how he could possibly admit, that it’s perfectly fine, to be serving 2 minute noodles at their restaurant? What a joke.
If the kitchen doesn’t have the capability to serve their patrons in a timely manner. Show some common courtesy and give people notification, that the wait time will be longer than an hour.
Don’t be greedy and disrespectful, treating customers with disdain. Threats and abuse should never be a part of workplace procedures and protocol. It’s abhorrent and in breach of the fair work act 2009.
On a positive note, Paul, the owner/manager of the star hotel, which is attached to the restaurant (no affiliation), is a genuine and stand up guy. Much respect goes to him.
Life is too short to be subject to threatening abuse and paltry food. Save your money for a few cold ones at the bar with Paul, enjoy a laugh and have your 2 minute noodles at home for a $1, instead of paying $20 at the restaurant. See less
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