Service is fast if you're an UBER eats driver or ordering take-away. You are neglected if you're dining in. I went for dinner with a friend, whilst she was on her work break. After waiting over 20 minutes, I went to check on the order and was assured it was the next to be prepared. Once I asked for the order, it took barely 5 minutes to come out. There was a lady with her two children in the booth across from us, who were already seated when we arrived and she had also not received her order. Upon seeing our order arrive, she too questioned where her meals were. When their order was brought out, the chips for the meals were missing off the plates and they had to bring them out for her.
I get it's Christmas season, but the turn around for take-away orders was quick, and dine in customers were neglected. This store needs to find a happy balance with having everyone receive their meals promptly. See less
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