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Shop Naturally

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E-commerce service

Tuggerah, NSW

4.2
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About Shop Naturally

E-commerce service

What people love
E-commerce service
Features
Reviews
Arkie Donnelly Nov 20, 2020
I had an issue with the product but the staff were helpful and resolved it quickly, great communication. See less
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Diana Gedeon Jun 09, 2020
Great products and lovely people to deal with. There was a hic-up with my order, but they attended to it immediately and resolved the issue to my advantage. Given that it was during the beginnings of Covid shutdown, I don't hold it against them. I would have given them a 5 star, but not having a number to contact directly was a little time consuming for me. I will definitely be using them again though See less
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Candice H Apr 04, 2020
I placed an order a week ago and still haven’t received a shipping notification yet. Emailed yesterday to ask where my order is but no reply. Would normally just politely call to chase up my order but no number available. If sending off this negative review doesn’t force a response from them, then will have to try delving into sending a LinkedIn message or Facebook message to the owner, as I can’t seem to find any other way to get into contact with them. I totally understand if there’s a reason that the order may be delayed with everything that’s going on at the moment, but a simple response would be nice to at least know they have received my order! See less
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Diana Gunwald Mar 17, 2020
Never received a $95 order which has never happened before. They say it was delivered. There has been a good outcome. I got in touch with Australia Post as was informed it would take 7 more days to chase it up. They attended to it promptly. Meanwhile a neighbour from up the road said this parcel had been left at her door rather than at mine. I do apologise but was very upset. Seems Australia Post was to blame but remain disappointed at excuses for delay in following it up. I will give a better rating than 1 star though. See less
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Vesna Andric Nov 13, 2019
Excellent, quick delivery, I made an error, swiftly recognised and repaired, great customer service. 5 🌟 See less
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Barbara Czerwinska Sep 05, 2019
This is the best online store out there ! The customer service in this store is absolutely fantastic - the best I have ever had! I cannot recommend this place highly enough !!! See less
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Parnian Jan 20, 2019
Amazing service and wonderful products! I have been shopping from them for about 3 years now and have loved it every time! I highly recommend their online store, they have a wonderful range of products that are mainly organic and chemical free and are updated very frequently too. 5 stars from me Shop Naturally! See less
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Carolyn Vicary Jan 17, 2019
Fantastic range of products that are safe for the environment and anyone with sensitivities. Awesome service and prompt delivery. See less
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Jodi Shoobert Dec 14, 2018
I love Shopping with Shop Naturally! They are a wonderful small business and always go above and beyond to give exceptional service to their customers making us feel really valued. They always take the time to answer my questions and I love that they use recycled materials to pack our orders! They are really helping us make a difference in our home and to the planet. Thanks team! See less
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Kay Kitto Dec 14, 2018
Amazing customer service this close to Christmas. Thank you so much for going above and beyond. I love your store. See less
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S Jan 10, 2018
Picked up my items from their Tuggerah warehouse. Good and fast service! Thanks for offering a free pick up service too! See less
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James Singh Oct 09, 2017
Poor delivery service by company used/ Star Track, Small item not delivered to the nearest Post Office but to Seven Hills hub...causing much inconvenience. Not worth the hassle. See less
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Helen Kierce Sep 04, 2017
Very happy with service and purchases from Shop Naturally. Really like their product range and ethical approach. Keep up the good work! See less
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aschobes1 Nov 23, 2016
Excellent customer service and quality products. I ordered two separate products and without asking, I received an email from them letting me know that had combined the shipping and refunded me the cost of one of the shippings. Very thankful See less
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Catherine Raymond Jun 21, 2016
I ordered a few items to be delivered to my home address. I received the items the next day, very speedy delivery (admittedly I don't live too far away from their warehouse). Also, one of the item, a deodorant, had a faulty container rendering unusable, but their communication back to me was very quick and they immediately dispatched a new item. Great service! See less
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+ 10 reviews
+ 10 reviews
FAQs
Does Shop Naturally offer takeaway?

Yes, Shop Naturally offers takeaway services. However we encourage you to call us first.

Where is Shop Naturally located?

Its located at 1/5A Pioneer Ave, Tuggerah NSW 2259, Australia

About Shop Naturally

E-commerce service

Contact Details

1/5A Pioneer Ave, Tuggerah NSW 2259, Australia
Opening Days
Shop Naturally is open 7 days a week ( Thursday to Wednesday). Please contact the business for actual opening hours.
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