One of the worst dining experiences we've had. Dont waste your time or your money.
Similar price point to a Squires, Meat & Wine Co or Railway Club Hotel but not even in the ball park for quality or experience. Correction, not even the same sport.
Disappointed would be an understatement after being recommended this place for its steak. Expected far more at the expensive price point. Way over priced for what they delivered.
Zero atmosphere, service was poor, and food quality was worse.
After being seated we were advised to order quickly and avoid waiting behind a large table soon to arrive.
After waiting well over an hour and seeing that tables meals served first we called the wait staff over.
The meals had clearly been forgotten. There was no apology.
When they finally arrived at the table it was evident they had been rushed out.
If you eat with your eyes id have lot my appetite. Zero points for presentation.
The steak was supposed to be a 350 gram Scotch Fillet. It was well under weight and ate like an old shoe. Budget supermarket grade beef.
Although not mentioned on the menu the steaks came with a sauce and a side.
The sauce options weren't even on the menu.
I would usually get a Blue Cheese sauce but they had gorgonzola instead, it was disgusting.
Sides were either mash potato, chat potatos or chips.
I opted for the chats, they were drowned in oil, under cooked and had no seasoning on them at all.
I also order a "Garden salad". It looked more like the side salad you get with your Parma and chips and the pub. This too had no dressing.
My partner ordered some kind of seafood dish. Looked impressive but once all the shells were removed it was nothing more than a bland seafood soup like slop.
We had guests that also ordered steak. They ordered chips as a side, can't remember what sauce but neither were happy with their meal.
The table beside us were comp't their drinks after complaining about the wait, we were not.
I reluctantly paid the bill only to find we'd been charged for the chips and the gorgonzola sauce. I queried this with the staff who called the manager over to explain that those sides and that sauce were an extra charge. (Chips were and extra charge, are you joking!!??)
I argued that it wasn't specified on the menu, nor was it explained while ordering and got them removed. The only win for the night.
In short... will not return, would not recommend. See less
... See all
3.1
