So much potential. The staff just seemed disinterested & untrained. I booked the Basement over a month ago for 11pax, and they wanted to seat us at 3 different tables. Some meals didn't arrive, though were billed, wrong meals were delivered, some were half delivered (potato wedges with sour cream & sweet chilli sauce...oh sorry, we've run out of sour cream!!)
Tables covered with empty glasses & plates while staff play on their phones. No napkins or cutlery unless you ask.
Food was bland, luke-warm, & over priced.
They did cheerfully adjust the bill after I asked. See less
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