Went last week.
Best thing was a nice short in height waitress, at the start, who we had spoken on the phone earlier that day when we called about opening hours. And she remembered the phone conversation.
She was lovely and wished she had served us.
The menu has improved by adding more items, food was way over priced now and it seems to go up alot, without tasting any better.
An older woman, may be the owner or manager was giving dirty looks at customers and seemed annoyed customers were present.
A smile is free you know. Seemed more interested in looking after the kids with her.
Service was extremely slow, that has been an issue for years and has still not improved.
Wait staff had no idea who ordered what. Two plates were put down, and asked is that it. (4 adults at table)
We said no, 2 of us still don't have food. Wait staff offered no apology.
Then another plate came out 15 minutes later.
And another long wait for the last plate. A rude waitress asked who is this for. My female friend raised her hand and said I'm the only one without.
Waitress scoffed and said two times, who has the chicken.
For female friend meal only the potatoes were good.
Chicken was hard and dry. Sauce tasted funky and not good.
Tiny amount of veggies, 3 carrots on the plate. 2 beans and broccoli was rock hard and barely cooked..
On the way out, wanted to order some chips for sick flat mate at home. Asked if they did takeaway. Male Waiter asked why, explained wanting to take food home for room mate.
Waiter seemed unsure, and said ok he would come around soon and take the take away order after he dealt with customers at another table.
Went to bathroom which was disgusting, not clean, and not designed for my friend who has a disability.
Female friend was last one left as she was going to wait for the chip. When she returned from the unclean bathroom, the waiter was finishing with other customers then disappeared.
Female fruend asked where the waiter had gone, another male waiter didn't seem to understand the question.
Disappointed. We have been going to the Laurel on and off since 1994. And it's gotten worse, prices gone up really high while good taste has gone down. See less
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3.4
