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The Laurel Hotel

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Pub

Ascot Vale, VIC

3.4
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About The Laurel Hotel

Pub

What people love
Pub
Reviews
Debbbie Cutajar Apr 10, 2022
Our group had dinner in the Bistro on a Saturday evening half of our groups mains were brought out while we were eating our entrees and our entree plates were left on our table while eating our mains. There seemed plenty of staff for the guests dinning We would go back in a hurry See less
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Liam Burke Mar 13, 2022
Thank you to all who make the Laurel a magnificent place to visit and eat and be merry! Our wedding was carefully planned and was a magnificent evening for all! Thank you to the team for your efforts! The rave reviews about the food from all of our guests keep coming. You’ve made a local pub to be proud of! Thank you, Mel and Liam See less
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Scott Ferhan Feb 15, 2022
Used to rate this place, but last Friday night, mid summer, about a dozen patrons in..last drinks at 9.15, sent on our way at 9.30. Good luck getting people back to their local pub with rubbish like this. Will definitely be patronising the Ascot Vale hotel or Union instead. See less
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Michael M Dec 17, 2021
I like this place had our work Xmas party there.... Good food, good service, nice environment Can't go wrong See less
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michael piscopo Nov 26, 2021
Great service and good atmosphere. The food was great and quick service. A great hangout and one that we will bring coming back to! See less
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Leonard Sponza Aug 17, 2021
They took my unfinished tofu bowl away from me whilst I was in the toilet. On Easter Sunday this year (2021) I was there with my partner's family and I went to take my routine 40 minute toilet break. It would be fair enough if no one else was sitting there on the table and I didn't tell staff, but there were 5 others sitting there waiting for me. Apparently waiters came by multiple times to ask if I was done with my food in which my partner's family requested them to leave it. Apparently sometime after the 3rd attempt a waiter swooped in and took my tofu bowl without question. I won't be coming here again next year. See less
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Shanae Tantram May 28, 2021
We celebrated my birthday at the Laurel function room upstairs with roughly 60-80 people in attendance. The room was terrific and spacious, it is split across a few different sections. We had our own private entrance, bar, outside area and toilets. It is perfect for a party. There are two rooms for socialising or using a screen then a seperate space for the DJ and dance floor to be set up! We had an AWESOME night and boogied all night. Thank you to all the staff at the Laurel for making it such an incredible time! See less
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Ptolemy Glenn Griffiths May 15, 2021
Went last week. Best thing was a nice short in height waitress, at the start, who we had spoken on the phone earlier that day when we called about opening hours. And she remembered the phone conversation. She was lovely and wished she had served us. The menu has improved by adding more items, food was way over priced now and it seems to go up alot, without tasting any better. An older woman, may be the owner or manager was giving dirty looks at customers and seemed annoyed customers were present. A smile is free you know. Seemed more interested in looking after the kids with her. Service was extremely slow, that has been an issue for years and has still not improved. Wait staff had no idea who ordered what. Two plates were put down, and asked is that it. (4 adults at table) We said no, 2 of us still don't have food. Wait staff offered no apology. Then another plate came out 15 minutes later. And another long wait for the last plate. A rude waitress asked who is this for. My female friend raised her hand and said I'm the only one without. Waitress scoffed and said two times, who has the chicken. For female friend meal only the potatoes were good. Chicken was hard and dry. Sauce tasted funky and not good. Tiny amount of veggies, 3 carrots on the plate. 2 beans and broccoli was rock hard and barely cooked.. On the way out, wanted to order some chips for sick flat mate at home. Asked if they did takeaway. Male Waiter asked why, explained wanting to take food home for room mate. Waiter seemed unsure, and said ok he would come around soon and take the take away order after he dealt with customers at another table. Went to bathroom which was disgusting, not clean, and not designed for my friend who has a disability. Female friend was last one left as she was going to wait for the chip. When she returned from the unclean bathroom, the waiter was finishing with other customers then disappeared. Female fruend asked where the waiter had gone, another male waiter didn't seem to understand the question. Disappointed. We have been going to the Laurel on and off since 1994. And it's gotten worse, prices gone up really high while good taste has gone down. See less
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Tracey Huseinovic May 10, 2021
A $50 set menu we weren’t advised of at booking consisted of 2 meals. I chose Entree of Liver Pate with not enough Brioche to eat the Pate & it was not toasted as menu suggested. I had to remove the Fat from top of Pate. Surely this could have been done in the kitchen. Main Chicken Ragout.. wrapped in uncooked Bacon with fat everywhere. Sat down at 1pm we still hadn’t received some meals by 3.30pm. Some sides were not served at all. My family has attended this venue on Mother’s Day for many years with no set menu. We won’t be returning on Mother’s Day ever again. After so many complaints, we received apologies but it ruined our Mother’s Day!! See less
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Amy Huseinovic May 09, 2021
I've never felt the need to leave a negative review for an establishment before, but today I feel like I need to share the experience Ive had. Firstly, if you are going to have a set menu, make it known at the time of booking and make sure the food is edible. Secondly, the wait time for food... 3 hours later and half the table hadn't received their meals. I understand it's mother's Day but how can half get their meals and the others can't. Lastly the older lady (manager?) could do with an attitude adjustment. I would be embarrassed to work here. Never again will our family be returning. The only positives are the lovely 2 waitresses trying their best. See less
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Fiona Sloman Mar 22, 2021
Our daughter celebrated her 21st at The Laurel Sat 20th March. We booked the Rooftop area and had approximately 60 guests. The night was BRILLIANT!. From my fist phone call / visit to The Laurel the service at every level was exceptional. Staff took the time to show me all the options available, provided me with all necessary information, were always available to take my phone calls with questions or queries in an utmost professional and warm manner. The selection of food available was excellent. On the night the Rooftop was clean and all ready for us to decorate. It was cosy yet spacious enough for us to have a dozen + dancing the night away at any one time. The food served was absolutely delicious, served piping hot, beautifully presented and served by very caring staff ensuring all guests were fed. The staff behind the bar worked extremely hard and never once seemed flustered or too busy to serve our guests. The level of care and genuine desire to make our night a success was beyond my expectations. A HUGE thank you to Barbara for her administration and organizational abilities to get all organized prior to the event. On the night the HUGEST thank you goes to JOEL for his unbelievable and exceptional customer service, unwavering care attending to every minute detail to ensure the night was running perfectly to the end - and it did! Joel you were an absolute STAR and I can not thank you enough! All of our guests, young and old said what a brilliant night they had, commenting the food was fantastic and plentiful, venue was sensational and loved how it ran so smoothly and was absolute FUN. A shout out too to Lauren for your wonderful staff and to your Chef. I would have absolutely no hesitation in recommending The Laurel to anyone thinking of book The Laurel for their special event. THANK YOU!!! See less
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Kylie Whittard Mar 03, 2021
We had a family celebration last Sat night at the Laurel. It turned out to be the perfect choice as we had a semi private area in the bistro (called the Atrium), was able to pre order antipasto platters for the tables and the pub menu offered grt variety for our 20 guests. Food was excellent value and delicious. The staff were very helpful. We will return. See less
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Mark at Melbourne Feb 08, 2021
No soup for you were magnificent The burgers were very tasty See less
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Steven Nevets Sep 17, 2020
Had a rather good meal despite some technical issues with Uber eats. Ordered the Chili Prawn Spaghetti & Scotch Fillet Steak. Would highly recommend both! Flavour, portions and sides were great. Will definitely dine in once covid restrictions lift. Staff were polite and attentive to my order (in which I had issues for the Uber Eats order - no fault of their own). Keep up the good work! See less
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Neal Engelbrecht Jan 30, 2018
The Laurel seems to have a great deal menu every night of the week. Parma’s on Thursday for $16 is hard to beat. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does The Laurel Hotel offer takeaway?

Yes, The Laurel Hotel offers takeaway services. However we encourage you to call us first.

Where is The Laurel Hotel located?

Its located at 289 Mt Alexander Rd, Ascot Vale VIC 3032, Australia

About The Laurel Hotel

Pub

Contact Details

289 Mt Alexander Rd, Ascot Vale VIC 3032, Australia
+61 3 9370 5800
Opening Days
The Laurel Hotel is open 7 days a week ( Monday to Sunday). Please contact the business for actual opening hours.
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