My fiancé and I came in this morning to have breakfast with 2 other friends who were visiting us from Brisbane. We live in Seddon and were excited to take our friends out for a local breakfast.
Wow! What a disappointment.. I was embarrassed that service could be possibly this bad.
Firstly we arrived at the front door only to be looked at by the two people making coffee. There was no welcome or even an acknowledging smile. There were vacant tables available but they still had plates and cups on them.
After standing at the door which felt like for over 5-10 mins I asked the guy making the coffees can we have a table of four.
He replied yes in a very kind friendly way to his credit. Yet, he continued on with the coffees and we stood another 10 mins until he cleared the table so we could sit.
We then sat and ordered coffees. We waited about another 20 mins for the coffees to come. No one came to take our order, I had to get up and ask to be served. By the time the waiter came to take our order it had already been 45 to an hour since the moment we first got to the cafe. We didn’t have time to eat breakfast anymore. So I told him not to worry.
In the end my friends from Brisbane got dropped off to the airport with no food as we wasted our morning waiting on this cafes poor service.
I don’t understand why cafes are so understaffed. Especially on a Sunday. I’ll never come back to this cafe and I certainly won’t be suggesting it. Such a shame considering I live 200 meters from the cafe.
On the plus side the coffee was good but still not worth the 45 min wait to get it. See less
... See all