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The Palms Phillip Island

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Australian restaurant

Cowes, VIC

3.5
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About The Palms Phillip Island

Australian restaurant

What people love
Australian restaurant
Reviews
Matt Dec 29, 2020
Do yourself a favour...... Order the STEAK!!! First time dining, was recommended to try if you love a good steak. OMFG a good steak isn’t the right words. I ordered the porterhouse well done (yes well done) this succulent well done steak came out and it was the most tender well done steak I’ve ever tasted in my life. Along with scallop potatoes and spinach, the plate was certainly full of sensational flavour. My partner ordered a medium eye fillet with red wine jus and become full so I squeezed that in too. If you’re after a good portion and good flavour I cannot highly recommended this place enough. Booking the table was as simple as picking up the phone, the table service was warm, relaxed and inviting. I’m definitely going back there next time I’m on the island, which is regular. Thank you again The Palms for a surprising dining experience. MattyC (rolling home I’m so full, no desert thanks 👍) See less
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terry W Jul 02, 2020
Unfortunately lamb was not on the menu tonight, however all of the food was great(as it has been in the past) A smile from our customer service person would have capped off the night. Will come back again!@ See less
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Timmy F Dec 01, 2019
Poor customer service. Only one staff member works on the floor. She was not a pleasant person at all but quite rude and arrogant. We just couldn’t stand the attitude and preferred to leave so we canceled our dinner order and paid for our drinks. We went to another restaurant which was so much better. See less
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Nick Popovic Nov 30, 2019
I was here last year and both the food and service were perfect. This year we went there again but we were shocked by the attitude of the waiterss, who was very unfriendly and rude. We spoke to Tim the chef and shared our feelings but he didnt care. We just left feeling the the worst. I don't recommend this place ever and we won't come here ever again See less
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Kent Liu Nov 13, 2019
We call for booking at 2130, had told aleardy closed See less
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Jan Hale Oct 31, 2019
Nice atmosphere, great food, good service. See less
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haz gops Oct 31, 2019
yuppy but good me and kids had fun with the meals See less
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Kylah Di Pietro Mar 08, 2019
Service was great, food was amazing! Had the laksa, was very fresh and a great choice. Can't wait to go back! Would recommend for most occasions, but definetely book in advance as they get very busy. See less
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Stephanie Zell Mar 05, 2019
We wanted to celebrate our wedding anniversary the restaurant together with our son, almost 3, and our daughter, 10 weeks old. Since we read online it takes them a while to serve dinner we asked about the waiting time. They said it would take only 15 to 20 minutes. Therefore we decided to give it a go. After 30 min our children started to cry, after 50 minutes we were all stressed and after 1 hour, when dinner was finally served, we were about to leave without eating. When I spoke to the staff about that issue they were rude and arrogant instead of apologizing. So sad since we wanted to spend a good time on a very special day See less
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Roschelle Eloff Feb 03, 2019
Great service, amazing food and awesome atmosphere. Would highly recommend. 🥳 See less
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Andreus Jan 05, 2019
Hmm.. How to begin. I don't write a lot of restaurant reviews but for 2019 i'll make more of a habit. Wanted to try The Palms as I wanted a quiet atmosphere where people can actually speak to each other. Mostly in Cowes, that is impossible. Anyway, booked dinner with friends. Seated outside which was nice. Service was fine. Friendly and accommodating staff. No issue from that aspect. We ordered some Tapas to share and mains. The Tapas probably should be avoided if you are hungry. It's a miniscule serve (2 tiny spring rolls or 2 tiny pieces of pork). The most tasty Tapas were the Chorizo and scallop skewers. The Tapas are way overpriced for what is provided (picture is a $30 plate). Presentation was fine. Main course was the eye fillet with scalloped potatoes. Other selections ordered were the fish and chips. All were ok. Fish was cooked well and crispy. The chips were rather limp. The steak was reasonable quality but overcooked (we ordered medium rare and we got at a medium or just over that). Due to other issues which will be described below the was no point in complaining. The potatoes were tasty but a bit more sauce would have been nice. Drinks were fine. Price for mains ranged from $28-38. Tapas was 5 for $30 or sold individually. The biggest problem is the amount of time we waited for the Tapas and then the mains. It was close to 45 minutes to get the Tapas and then another 30 minutes (probably close to 40) to get mains. No explanation was made as to the delays. The restaurant had about 3-4 groups including us. So not even close to full yet the time to get served was astonishing. Can't imagine what would happen if there were more patrons. Hint. Don't book if you are planning on a quick dinner. Overall, the food probably saved the situation but just. There was nothing exceptional but also no disasters. I asked the group afterwards whether they would go back. No one said they would rush back other than for the quiet atmosphere. The overall score out of 5 was an average of everyone. 3 is about right. See less
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Veronica Castro Jan 05, 2019
Had a booking for 6.30pm. Ordered entrees and mains at 7pm. Mains arrived at 8.30pm, they forgot about our entrees even after we repeatedly asked them when they were coming to which the waitress replied "they're on their way". Terrible service which is a shame as the food was actually nice. Only when our mains arrived did we receive an apology for forgetting our entrees and for taking so long to get our food to us. See less
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Brittany Lee-Cerato Nov 20, 2018
We loved the food, the chef was great. Everything was quality, fresh and hot. The waitress was lovely and very helpful. Thanks heaps! We will be back See less
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Carly Ablett Jan 27, 2017
Excellent food and service. This venue is well worth a visit. Fantastic tapas selection along with a well rounded menu offering a great variety of choice. I will be back regularly. See less
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Dion Meade Jan 27, 2017
Food is worth the wait. Smashing! Great service. See less
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+ 10 reviews
+ 10 reviews
FAQs
Does The Palms Phillip Island offer takeaway?

Yes, The Palms Phillip Island offers takeaway services. However we encourage you to call us first.

Where is The Palms Phillip Island located?

Its located at Chapel St, Cowes VIC 3922, Australia

About The Palms Phillip Island

Australian restaurant

Contact Details

Chapel St, Cowes VIC 3922, Australia
+61 3 5952 5858
Opening Days
The Palms Phillip Island is open 7 days a week ( Sunday to Saturday). Please contact the business for actual opening hours.
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