It used to be a good place to meet with friends. Service was friendly with reasonable wait times for service when full. The price was a little expensive but quality of coffee and service made it acceptable.
Fast forward to March 2021. Service is poor. Even when half empty, time to take order was 10min after seating ourselves. When inquiring about the coffee order after 20mins, we were told in an irritated reply, "it's coming". There was no attempt to check and we noticed other people, who were seated after us, being served. Eventually, after 35min we stood to leave without receiving our coffee. On the way out, we waited at the counter to let them know to cancel our coffee order, which we could see had not been done as all cups were takeaways. Again we were asked to wait for a minute while the person did an audit of the cakes. Eventually we just left. Not a good impression for the friend I met for a catch-up. If I could give zero stars I would. See less
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