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The Wood Oven

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Pizza restaurant

Nelson Bay, NSW

3.1
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About The Wood Oven

Pizza restaurant

What people love
Pizza restaurant
Reviews
Grace Keegan Aug 20, 2021
New management is amazing 🤩 Customer service incredible See less
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Kim Wildey Aug 06, 2021
Great pizzas, we always come back. See less
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Davide Iaione Jun 13, 2021
Food was ok, fast to serve and staff were polite. The reason of 2 stars; at one point we got asked to leave because the table was apparently reserved but this hasn't been told to us when arrived, neither of any max time allowed. See less
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Julie Dean Jun 04, 2021
Fantastic - lovely service - yummy pizza all delicious See less
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Julie Bishop May 21, 2021
We loved the seafood pizza, so delicate and delicious, and the staff are beautiful, great spot no matter what the weather 👍😍😍 See less
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Christine Field Mar 26, 2021
If only I had read other reviews I would not have gone to this restaurant. Worst food ever... Spoke to the manager at the time not one apology spoken. Save your money and go elsewhere... See less
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Elle Feb 20, 2021
Avoid at all costs!!! Do not recommend The Wood Oven, Nelson Bay, it was horrible! Worst Italian food we have even put in our mouth (an embarrassment to the Italian community to be honest). They consider themselves a restaurant, yet you have to get up and go order and pay at the counter before your food comes out. Smart on their part as I (and I’m sure many others) would complain and not pay for the terrible food placed in front of them. It reminded my husband and I of primary school camp where you got sloppy pasta served to you with no flavour. Oh, and let’s not forget to add in here the service we received! “Did you book a table” - the restaurant was empty when we first arrived. I said I spoke to a lady and asked if booking was necessary, she assured me it wasn’t and would keep a table free for the time we wanted. There was only one other family of 3 the entire time we were there so I’m not sure why I received such attitude. I firstly asked for the spaghetti meatballs, I got told they didn’t have it. Should have left at this point, but we didn’t, unfortunately. So I ordered the Boscaiola, oh my! What did I do! Worst decision EVER!! It was as though they just poured the white sauce into the pasta and gave it a quick toss over the heat. There was no flavour whatsoever! I had two mouth fulls and that was it for me as the smell and after taste was making me gag! My husbands “homemade” Bolognase fettuccine, did not taste homemade at all, it tasted like a can of diced tomatoes had been mixed through it. The garlic pizza was flavourless and dry, we forced ourselves to try and eat as much as possible so it wouldn’t be another dish to go to waste. It was the biggest waste of money I had spent on my entire holiday ($80.50 - including drinks) which my husband and I chose to erase that whole hour out of our memories as though it never happened or experienced such bad food. See less
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Jess Roppa Jan 30, 2021
Do not recommend ordering from here at all, it was terrible. If you’re contemplating eating at The Wood Oven, don’t it was the worst Italian food we have eaten. After a 7 night stay in Port Stephens we were looking forward to our ‘last dinner’ and wanted to go somewhere ‘nice’. The garlic pizza was flavourless and dry, we forced ourselves to try and eat as much as possible so we wouldn’t waste our money and it was a struggle to eat, we couldn’t finish. I ordered the “homemade” Napolitana fettuccine, which did not taste homemade at all, it tasted like something from a year 6 camp with just canned diced tomatoes. The pasta was so terrible I couldn’t eat it - biggest waste of money. As we are not from this area we googled Italian places and were tossing up between The Wood Oven and Sienna’s and we regret our decision, we should have eaten at Sienna’s to finish our holiday with a good meal. See less
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Lidia S Jan 22, 2021
Tried to call them to place an order and they never picked up so decided to drive there from our hotel. Ordered and was told would be ready in about half an hour. It was ready in 1 hour. 2 pizzas took 1 hour! As for the taste... nothing special. Bland. Will not be buying from here again. See less
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Carmelo Fedele Dec 11, 2020
Rude and aggressive - my family and I walked in and were waiting for a table. A female staff member approached us and started to lecture my wife because our toddler touched the table. She said she would now have to remove everything and sanitise the table. I said that we'd go elsewhere, because clearly, we were too much of an inconvenience. As we were walking away, a man (who I assume was the owner) approached me shouting "what did you say to my wife?!". He was very aggressive and physically shoved me. I can't speak for the food, but the "customer service" was appalling. We went to the Wests Diggers down the road where the food was quite reasonable and the staff very polite. See less
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Sasha feher Dec 11, 2020
Simply the best,Pizza made to order at a great price! Much better tasting than the other guys. the guys who work there are really nice and easy on the eyes. What's not to like about this place? See less
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Jasmine Fleming Aug 22, 2020
Wanted to try this place as the menu looked decent. However I got the ravioli which was just covered in so much oil with no sauce, I have never heard of pasta without sauce. The amount of oil was ridiculous, would definitely not recommend. Wrecked the whole meal and could hardly eat it. See less
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Daniel Tubby Jun 06, 2020
Awesome food and extremely fast. They went out of their way to let us in on a busy weekend. And how goods the view?! See less
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Mo Elshemy May 15, 2018
Absolutely delicious, had the king prawn fettuccini, needed a little salt but delicious. Service was great! Seagull stole a peice of garlic bread and was offered another promptly! See less
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Bertrand Wong May 13, 2018
Pizza was awesome! Sizes came in Large, Family and Mega size! 6 of us ordered 3 Family Sizes! Overall the pizza was quite savoury and value for money! Indoor and outdoor options available, great overview of the bay area too! See less
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+ 10 reviews
+ 10 reviews
FAQs
Does The Wood Oven offer takeaway?

Yes, The Wood Oven offers takeaway services. However we encourage you to call us first.

Where is The Wood Oven located?

Its located at Shop 19/8 Teramby Rd, Nelson Bay NSW 2315, Australia

About The Wood Oven

Pizza restaurant

Contact Details

Shop 19/8 Teramby Rd, Nelson Bay NSW 2315, Australia
+61 2 4984 4800
Opening Days
The Wood Oven is open 5 days a week ( Thursday to Wednesday) and closed on Monday, Tuesday. Please contact the business for actual opening hours.
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