I went to Verona for Valentine's Day and it begun nicely, as we were given nice champagne as we were seated.
We ordered our meals at 7:30 and we're only told our order had been lost/forgotten at 8:30. Our mains were just as long of a wait they didn't come until 9:30M, my partner's meal was not nice at all and she barely touched it. Me and my partner left before desert was served as we didn't feel like waiting the extra 45 minutes that other tables had for their desert.
When I asked for the bill I was still expected to pay for the entire meal (desert included.) Was offered no discounts, didn't even get as much as an apology for being there for nearly 3 hours. Terrible service, horrible evening and shocking restaurant. See less
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