False advertising in the email you sent to me. I booked in, not knowing about your Lakeside Lovers ‘deal’, for a table for two on 14 Feb, only to be emailed after booking, that this ‘deal’ was available on Valentine’s Day for $120, the email included the full menu available and all other inclusions. I queried whether one of the mains could be swapped for another on the standard menu, and was happy that you could accommodate me, and booked it in thinking it was a great deal. I was shocked at the bar when I was told it would be $180. Big jump from $120 to $180, and I wouldn’t have booked it in had I known it would be $90 per person. I told them while trying to pay, that I was under the impression that it was $120 for this, only to be told that I must have read that price elsewhere on their menu. I even showed proof of this price on the email sent to me, and was told that it ‘it was a typo’ and that it would be $90 per person. I’m the kind of person that avoids confrontation and I hate to cause a scene so I just paid because I felt like I was locked into this choice. Never been to Walt and Burley before, and will likely never go again. You didn’t charge me for the extra drink I ordered (a coke), because I think you knew you were in the wrong, but honestly, really not cool. Food was okay, but the duck salad was dry and the one dessert really missed the mark. See less
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3.3
