Liven app
10,000+ 5 star reviews

Try the app!
List my business

Warragul Downtowner Bar & Bistro

Claim this listing

Bistro

Warragul, VIC

2.9
Claim this listing
About Warragul Downtowner Bar & Bistro

Bistro

What people love
Bistro
Reviews
RENEE PRYCE Aug 20, 2021
Absolutely disgusted with Warragul Downtowner Bar & Bistro! Flew down from Sunshine Coast QLD on Monday with a valid Victorian travel permit, had a Covid-19 test the following day with a Negative result returned on the Wednesday all of which I could show the venue. On approach clearly marked signs saying "No Residents from Greater Melbourne or Cardinia Shire will be permitted entry." Given the current lockdown in Melbourne, it made sense. Upon entry my sister and I were both asked for ID, after producing mine I was informed that I would not be allowed entry because I was from QLD. I politely protested and advised I could show valid VIC travel permit and negative Covid-19 test result and was told the manager was on his way. Manager approached saying no entry for Interstate travellers - the signs CLEARLY stated no one from Greater Melbourne or Cardinia Shire nothing about interstate travellers. Disgusting Attitudes & Customer Service!! Funny thing was we were looking at the venue to book a Birthday dinner for 20-30 guests when restrictions do ease and the rest of the family can safely travell from Melbourne. My Sister being a local resident of over 8 years has most likely found a much friendlier, Covid-19 compliant & TOLERANT venue not far from there with staff more than happy to accommodate our needs. 👎👎👎 See less
... See all
Lea Reeves Aug 15, 2021
1st sitting....Saddly only had ten minutes to eat our meal once they arrived and staff kept watching us, making us feel not welcome. Wouldn't go back. See less
... See all
Neil Brain Aug 11, 2021
Really nice experience visiting Downtowner with very good meals and drinks in a very comfortable environment. Will visit again. See less
... See all
Mehdi Youssefi Matak Aug 02, 2021
I totally agree with Daniel Hill. The food was okay. The customer service of the reception area (I think her name might be Sue) was poor and a bit strange: On entry and going through the check-ins, it felt she was a like a stern principal in high school and I and my mates (all above 30 years of age) like high school students. It was unprofessional customer service. Belle and Ash were helpful and polite. Update (since there is no reply button) Thank you for your response. I don't have any problems with the sign-in and COVID safety checks. They are absolutely necessary and I do it even I am not asked. It was the way it was done upon entry of my group of friends as customers that was the issue (the point mentioned about the reception treatment). We did not see that strange treatment by the reception to other groups of customers that checked in before us. Do we need to be your regular customers to be receiving your polite and respectful instructions? See less
... See all
MARGESH PATEL Aug 01, 2021
The Front desk lady (Sue) is not Friendly, she needs to work on people greeting skills, and We’ve wait quite a long time to order the food. The pool table is closed as well. See less
... See all
Daniel Hill Aug 01, 2021
The service on the way in sums up this whole place. Awful customer service by Sue made us feel like showing up was a hindrance to her night. Despite being first in we observed as everyone else in the restaurant had their order taken before we did.. the food was nothing special. I feel bad because another staff member Belle was very friendly but seemed out of my place in what was ultimately a negative experience. See less
... See all
Richard Williams Jul 05, 2021
Would have to be the worst uneatable chewy steak my partner and I have had for $72.. wouldn't recommend See less
... See all
Cheryl Scott Jun 23, 2021
Delicious well proportioned meals. Nice new amenities See less
... See all
Zac “FuriousYellow77” Gray Jun 10, 2021
It's fine, maybe a little pricey for what it is and you won't be blown away by it either. Probably best if you are over 70 judging by the patronage See less
... See all
Bev E May 26, 2021
I loved my roast pork with a small amount of crackle with Apple sauce and gravy. Had 5 vegies with this meal and the vegies were cooked not crunchy like most venues. It was a yummy meal. See less
... See all
peter dopper Apr 16, 2021
Food was excellent service was great hot chocolate was great most important beer was cold staff were great See less
... See all
Michael Malinowski Apr 04, 2021
Plenty of room to spread yourself out. Right in town, sit down bistro or bar snacks. Drinks are a little expensive for a non member in a club l think. See less
... See all
Samantha Allan Mar 15, 2021
Went there for my birthday.Night ruined. All staff was superb except for one. Anthony.... I Was made to feel extremely uncomfortable when I requested help with one of the machines. Spoken to in a rude manner. And then accused of already receiving my winnings from cashier counter, when I had clearly not collected my winnings yet. Thank god for Jackie's amazing service and apologies, the matter was sorted. Also not ideal to be swearing loudly at machines when they need attending to. Even if it is late at night. Anthony needs to work on his customer skills a fair bit I think. Disappointing. See less
... See all
Paddy C Jan 09, 2020
Great food, good value & great service. Place is very clean and so as the kid's play area Kid menu - $11 , main + soft drink + dessert (ice cream or snake in the pond) Lunch menu $12, many to choose from. Well cooked lamb fry and is still moist inside. Unlike some places which always over cook and dry on the inside. Dinner - Steak is $30. Was a nice piece of meat. Thursday fish & chips is a bargain for $10 See less
... See all
Alyssa Hill Apr 11, 2017
Nice restaurant, staff are friendly and helpful. Good menu with decent prices! Food was good, room for improvement though. Overall a nice place. See less
... See all
+ 10 reviews
+ 10 reviews
FAQs
Does Warragul Downtowner Bar & Bistro offer takeaway?

Yes, Warragul Downtowner Bar & Bistro offers takeaway services. However we encourage you to call us first.

Where is Warragul Downtowner Bar & Bistro located?

Its located at 55 Victoria St, Warragul VIC 3820, Australia

About Warragul Downtowner Bar & Bistro

Bistro

Contact Details

55 Victoria St, Warragul VIC 3820, Australia
+61 3 5623 1520
Opening Days
Warragul Downtowner Bar & Bistro is open 7 days a week ( Thursday to Wednesday). Please contact the business for actual opening hours.
Do you own Warragul Downtowner Bar & Bistro?
Tell us more about you and we will contact you as soon as possible
Similar restaurants
Here are some similar venues

Buy now. Eat more.

For the savvy savers. Pre-purchase foodollars and score up to 100% bonus food credit instantly.

No expiry. No food envy. Liven Guarantee.

Download Liven today

Scan the code with your phone and get the app today!