My friends and I went to this restaurant tonight. The first issue was they forgot to get my order for the main course.
Anyhow, I ordered lamb skewers, the steel skewers was so hot that extremely burnt my 2 fingers of my left hand and I was not told by any of the staff that it’s so hot!!!
We asked the restaurant manager to help us and he just said it happened and I cannot fix the problem!!! And didn’t even apologise in the first place!
After we claimed a lot, they brought us some ice and burn aid!
Such a poor customer service in such an expensive restaurant !!!
At the end we compensate about this issue, and again the manager told us we cannot do anything and after lots of discussion he just removed one food from the bill!!
What would you do with this kind of service! See less
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