Our only disappointment in Adelaide. And I feel so sad because I am Brazilian and everywhere my husband and I go we try to go to at least one Brazilian barbecue restaurant.
The atmosphere is very nice and the staff are extremely friendly. The sides are plentiful (you can order as much as you want) and very tasty - I don't usually eat fried bananas with barbecue but theirs was impossible to refuse.
Nevertheless, even though you could book a table online for until as late ad 9.30pm, we booked ours for 8.00pm... and that's when our drama started...
As the phone was almost flat, we turned it off and put it to charge. Someone from the restaurant had sent a message saying that our table had been booked for 7.30, and they wanted to know whether we were going... we only saw that at 7.50pm when we turned the phone on to leave our hotel.
Anyway, there was no problem (or so we thought), because when we got there, there were only 2 tables taken, and it was 8.04, anyway. And we had a screenshot of the booking, as we always take, anyway.
They brought the sides straight away and the meat didn't take long to start being brought to our table.
Not long after we arrived the people from one of the tables left... and my husband then asked me if I could tell they were rushing the meat to our table. Yes! It was easy to tell they were.
Then, the other people from the other table also left about 40 minutes after we had arrived, and soon after that, before 9.00pm, the waiter told us that the kitchen would close in 20 minutes, so he asked us what else we would like, as they would not allow us even 1.5 hour for a meal (a barbecue!!!) - even though, as I mentioned before, we could have booked a table until 9.30pm on their website!!!
We then told him the things that we would like: rump cap (picanha), garlic rump (picanha com alho) and ham with pineapple. Only three cuts.
The waiter then explained that to put a new cut of rump cap in the barbecue would take it about 15 mitutes to be ready, so he asked us if it would be ok to brink us what they already had.
Well... that did not leave us with many options, after we had learnt that the kitchen would be closed at 9.10, even though we could have booked a table until 9.30, if we did not know the restaurant would be empty.
So he brought us the meat... which was terribly dry and overcooked, as everything had been reheated. Someone else came to rush us out as well, asking us if we wanted anything else to drink because the kitchen was closing down...
We just wanted to get out of there because the meat, which had started very nice indeed, had turned into something like pieces of leather, like my father used to say.
I will give three stars considering the beginning of our dinner and the friendliness of the waiters, but their attitude towards us was not worth even one star! It was extremely disrespectful!
It was a very special night for us, and that was why we chose a Brazilian restaurant for that evening... but they just ruined it!
But I wonder if the restaurant was almost empty because they show no commitment to customers, no matter how many of them there are.
And what if we had booked our table for 9.00? Would we not have been allowed in, or would we have found the door already closed?
If we come back to Adelaide, we will definitely not be going back to B'Churrasco.
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