We are from Adelaide and called before going to the restaurant, Google says Dine-in and takeaway. But the guy who is the owner or worker very bad attitude yelling at the customer when I requested is dine-in possible as we are coming with two young kids from a distance after calling and checking with you if the restaurant opened. People be aware it is just a takeaway restaurant.
Update: Irrelevant response by the owner below, I didn't even buy anything so where did you give me extra cutleries and containers. It clearly states not only did we face the same situations there are many unhappy customers with you.
We understand the government restrictions. Update in Google as it still shows dine-in, take away and delivery. When you have changes in your service you need to update immediately and not confuse customers. So go ahead and remove dine in from Google. Feel bad many customers are confused with your service information and faced similar situations like us.
I would suggest do the needful update rather than replying to me as we are not gonna use your service anymore but at least other customers will be benefited from the confusion.
No way we are trying to affect your business, we are leaving our reviews as there is an option and freedom to do so. Businesses should take both positive and negative reviews the same way and work on the improvement rather than talking back irrelevant and rude to the customer. Any business will have both happy and unhappy customers, go ahead and work out on your growth and accept and go forward with customer reviews. Whether right or wrong from your end the good business ethics is to apologise to the customer. See less
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3.8
